Nigeria Wright

I am a highly skilled administrative professional. My specialized areas of employment consist of over 13 years of experience in customer service as a Premier Phone Banker, Direct customer care skills, financial management representative, mentor new hires sales and customer service in which I have performed a wide range of tasks such as provide comprehensive reports, manage multiple secretarial projects, empower others by fostering business environment and provide well developed interpersonal communication skills to work with people from diverse professional and cultural backgrounds.

Great multi-tasker handle multiple systems at once while giving excellent customer service to high valued customers. Demonstrated Microsoft Office software applications including Word, Excel, PowerPoint, Outlook, and Internet Explorer. Thrive in deadline-driven environments. Excellent team-building skills. Can work independently or in groups as needed. Dependable, motivated person, honest, hardworking, adaptable, team player, communicates well with others and learns quickly. Possessing a sharp eye for detail as well as superb telephone etiquette and customer service skills. Leveraging excellent organization and prioritization talents to achieve maximum productivity and efficiency in office environments. Excelling within fast-paced, challenging atmospheres while resolving issues using excellent problem-solving and leadership skills. Knowledgeable and proficient in grammar, spelling, punctuation, sufficient to prepare and review outgoing professional memos, reports, and correspondence for correctness, proper. Assist by taking third party payments for resolution. Resolves patient complaints to prevent escalation to management. Performs duties as assigned timely, accurately, and efficiently to ensure effective program operations. Utilizes various software, hardware system products, and data portals to transfer and capture information electronically for the support of my customers. Participates in team huddles and team meetings to manage, plan, problem solve, and follow up with customers.