Summary
Overview
Work History
Education
Skills
Timeline
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Nighja Swft

Nighja Swft

East Hampton,NY

Summary

Dynamic and innovative professional with a proven track record at Sacredfemdesign, adept in spiritual care and natural skincare formulation. Excelled in enhancing client satisfaction through personalized consultations and creative problem-solving. Skilled in customer service and critical thinking, consistently delivering high-quality, tailored solutions that foster personal growth and well-being.

Overview

17
17
years of professional experience

Work History

Spiritual Care and Coaching

Sacredfemdesign
04.2023 - Current

I went with the clients, on separate occasions to fortlauderdale to be in a relaxed environment. Once the client is in a relaxed state we discuss how they can become the best version of themselves.i give a different perspective on some things going on in their lives.we discuss the lessons they can take from the current state of being, utilizing different spiritual systems.the vedic system ,numerology ,Chinese astrology ect.Together we come up with a plan of action moving forward,and then hit the beach for prayer, clinsing and a general good time.

Natural Hair Stylist

Sacredfemdesign
09.2009 - Current
  • Enhanced client satisfaction by providing personalized styling consultations.
  • Offered expert advice on hair care products for healthy hair maintenance.
  • Styled hair for special events to achieve client vision and exceed expectations.
  • Developed creative styling techniques for unique and trendy looks.
  • Assisted clients in selecting suitable hairstyles to match personal style and occasion.
  • Increased client retention by delivering consistent, high-quality services.
  • Provided scalp treatments to promote healthy hair growth and condition.
  • Enhanced client experience with friendly and professional service.
  • Conducted thorough consultations to understand client needs and preferences.
  • Ensured safety compliance by following sanitation and hygiene standards.
  • Managed inventory levels to ensure availability of necessary styling products.
  • Fostered a welcoming environment, creating a positive first impression for clients.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Resolved guest complaints about service or style.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Determined appropriate hair treatments based on conditions and textures.
  • Provided emotional support and companionship to clients.
  • Developed and implemented individual care plans tailored to needs of each client.

Tarot Reader

Sacredfemdesign
01.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Jewelry Sales Associate

Sacredfemdesign@gmail.com
03.2008 - Current
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
  • Increased sales through personalized customer interaction and understanding their specific jewelry preferences.
  • Engaged with customers to understand their needs, leading to more effective and personalized sales pitches.
  • Utilized social media platforms to showcase new arrivals, attracting broader audience.
  • Developed comprehensive knowledge of gemstones and metals, becoming go-to resource for both customers and colleagues.
  • Resolved customer complaints with empathy and efficiency, ensuring their satisfaction and loyalty.
  • Managed inventory efficiently, ensuring all pieces were accounted for and securely stored, reducing loss.
  • Streamlined checkout process, making transactions smoother and faster for customers.
  • Provided detailed product knowledge to customers, enhancing their shopping experience and boosting confidence in their purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

Made all jewelry by hand, including bracelets, necklace,rings,waistbeads and earrings.

Dish Washer

The Twisted Oak
06.2019 - 08.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.

Packaging

Lil City Dogs
10.2012 - 03.2019
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Reduced waste and material costs by optimizing packaging materials usage.
  • Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.
  • Fed and labeled materials in preparation for packaging or mailing operations.
  • Reduced waste and increased productivity with careful sorting and packaging of harvested grapes.
  • Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
  • Exceeded quality control standards, conducting thorough inspections of finished products before final packaging.
  • Minimized product damage through proper packaging and loading techniques.

Nature Skin Care Formulator

Sacredfemdesign
05.2015 - 03.2018
  • Developed new formulations to meet customer needs and improve product quality.
  • Improved efficiency by optimizing existing formulas and reducing ingredient waste.
  • Researched ingredients and processes for creating innovative and effective formulations.
  • Evaluated raw materials to achieve higher performance in product formulations.
  • Identified potential improvements in formulations to enhance product performance.
  • Conducted trials for testing new formulations to ensure safety and efficacy.
  • Developed all natural formulations with a focus on chemical free and eco-friendly materials.
  • Designed custom formulations to meet specific client requirements, ensuring customer satisfaction and repeat business.
  • Maintained detailed records of all formulations developed for future reference or modification as needed over time.
  • Advanced project timelines by effectively prioritizing tasks based on urgency, resources, and desired outcomes.
  • Optimized raw material usage in formulations for cost reduction without compromising product quality or performance.
  • Restocked workstations and sterilized surfaces, maintaining readiness for project requirements.

Education

Cosmetology - Cosmetology

Empire Beauty School
Manhattan, NY

GED -

Literacy Partners
Manhattan, NY
06.2009

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Excellent communication
  • Critical thinking
  • Active listening
  • Calm under pressure
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Spiritual Care and Coaching

Sacredfemdesign
04.2023 - Current

Dish Washer

The Twisted Oak
06.2019 - 08.2019

Nature Skin Care Formulator

Sacredfemdesign
05.2015 - 03.2018

Tarot Reader

Sacredfemdesign
01.2014 - Current

Packaging

Lil City Dogs
10.2012 - 03.2019

Natural Hair Stylist

Sacredfemdesign
09.2009 - Current

Jewelry Sales Associate

Sacredfemdesign@gmail.com
03.2008 - Current

Cosmetology - Cosmetology

Empire Beauty School

GED -

Literacy Partners
Nighja Swft