Nigil Briant

- Led front desk operations, supporting the team during check-ins and checkouts.

- Managed daily bookings ensuring that room availability is accurate in accordance with company guidelines.

- Collaborated with other departments to resolve customer complaints quickly and efficiently.

Front Desk Employee of the Month:

September 2024.

Grande Ocean's Employee of the Month:

October 2024.

- Responded promptly to inquiries from potential customers about product features or pricing plans.

- Encouraged repeat business through excellent customer service and follow-ups.

- Generated and presented sales performance reports to management.

- Managed field operations and staff across multiple locations.

- Implemented strategies to enhance efficiency and performance.

- Conducted staff evaluations to ensure operational goals were met.

- Performed cash-handling duties, such as counting money, balancing registers, and preparing bank deposits.

- Conducted a daily inventory of supplies, equipment, and food items.

- Ensured that all safety and sanitation regulations were met throughout the shift.

Partner of the Quarter:

Q2 2020

Shift Supervisor, 2014-2015:

Slidell, LA

- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

- Spearheaded inventory and detail department operations.

- Responsible for receiving and inspecting new inventory. Ensure the new inventory is passed through service, detailed, and organized appropriately on the lot.

- Set direction for six reports. Made schedules, assigned responsibilities, and maintained great morale to accomplish goals.

- Assisted customers in selecting vehicles that fit budget requirements and transportation needs.

- Stayed abreast of new models and features to better assist customers.

- Generated sales leads through referrals and cold calls.

2017 Gulf States Toyota District E Walk-Around Presentation Champion.

- Completed assigned tasks within the specified timeframe while adhering to quality standards.

- Maintained a clean and safe environment by sweeping, mopping, dusting, and scrubbing floors.

- Followed established guidelines for mixing chemicals safely and accurately.

Sweeping Micky Award:

Recognition for outstanding guest service is noted through guest comments (verbal or written), or management observations.

July 2013.