Nigina Ikromova
Brooklyn,NY
Summary
Versatile and motivated professional with a B.A. in Psychology and an A.S. in Paralegal Studies, bringing extensive experience in payroll administration, HR coordination, and team management. Proven ability to handle diverse responsibilities, from managing salon operations and staff performance to supporting organizational processes and employee relations. Known for strong interpersonal skills, attention to detail, and a proactive approach to problem-solving. Currently seeking new opportunities to apply my diverse background, expand my professional skills, and contribute to a dynamic team environment.
Overview
11
11
years of professional experience
Work History
Manager
Manizh Studio
Manhattan, New York
10.2024 - Current
- Led a team of stylists, receptionists, and cleaning staff, ensuring smooth operations and high customer satisfaction.
- Implemented training programs for new hires, improving staff efficiency, and service quality.
- Provided exceptional customer service, handling complex issues or concerns to maintain a loyal client base.
- Mentored and trained new employees on company policies and procedures.
- Offered constructive feedback to team members, boosting overall job performance.
- Implemented marketing strategies and promotions, including social media. Campaigns and local advertising.
Data Entry Clerk
Americare
Brooklyn, NY
11.2022 - 09.2024
- Verified documents and ensured accuracy of information submitted by healthcare providers.
- Maintained organized files and records to support operational efficiency in the office.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Scanned documents into appropriate databases for storage purposes.
Payroll Coordinator
Platinum Home Health Care
Brooklyn, NY
10.2021 - 02.2022
- Timely processing of duty sheet as well as reviewing for corrections.
- Research, analyze and resolve payroll-related problems or questions.
- Process and maintain W-4 tax date and changes in personal data.
- Process Direct Deposit Forms.
- Review and process payroll adjustments.
- Communicate with coordination regarding schedule discrepancies.
- Provide training to aides on how to access computer/phone applications.
- Answering and routing phone calls.
- Sorting/filing/scanning duty sheets.
- Issues W-2 Wage and Tax Statement reprints.
- Maintains a professional attitude and appearance.
Payroll Coordinator
Amerimed Early Intervention Program
Manhattan, New York
02.2019 - 02.2022
- Reviewed and solved account and billing discrepancies.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Performed quality assurance evaluations of processes and previous bills.
- Coordinated with employers to obtain payments and resolve issues.
- Process billings with correct code into the system.
Home Health Aide
Humancare Home Health Care
Brooklyn, NY
09.2014 - 02.2019
- Provide services to disabled or elderly clients in their homes.
- Assist with daily self-care activities such as bathing, dressing, eating, and personal grooming.
- Observe and assess patients by taking vital signs, observing behavior and condition.
- Help patients take medications and keep a detailed record.
- Assist patients with mobility, hygiene, rehabilitation, and more.
Education
Bachelor of Arts - Psychology
Touro University
New York, NY06-2024
Associate of Science - Paralegal Studies
Touro University
New York, NY06-2023
Associate of Science - Nursing
Siyab Medical College
Samarkand, UZB07-2013
Skills
- Team collaboration
- Conflict resolution
- Customer service excellence
- Pressure management
- Multitasking abilities
- Effective communication
- Computer proficiency
Accomplishments
- Departmental Award for Excellence in Paralegal Studies
Languages
Russian
Native/ Bilingual
Uzbek
Native/ Bilingual
Timeline
Manager
Manizh Studio
10.2024 - Current
Data Entry Clerk
Americare
11.2022 - 09.2024
Payroll Coordinator
Platinum Home Health Care
10.2021 - 02.2022
Payroll Coordinator
Amerimed Early Intervention Program
02.2019 - 02.2022
Home Health Aide
Humancare Home Health Care
09.2014 - 02.2019
Bachelor of Arts - Psychology
Touro University
Associate of Science - Paralegal Studies
Touro University
Associate of Science - Nursing
Siyab Medical College