Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nihad Merdzo

College Station

Summary

Experienced sales professional with a proven track record in driving revenue growth and enhancing customer satisfaction. Known for fostering strong relationships to enhance client satisfaction through effective problem-solving and collaboration. Committed to driving sales and operational efficiency to ensure team success.

Overview

7
7
years of professional experience

Work History

Inside Sales/Sales Associate

SRS Distribution
08.2018 - Current

Managed daily operations by providing guidance, assigning tasks, and training personnel in the receiving, storage, and distribution of building materials

Oversaw the dispatching of trucks to assure that orders were delivered in an efficient and timely manner.

Oversaw all phases of inventory control, including, but not limited to purchasing, cycle counts, pricing, and the assessment of damaged and outdated material

Drove sales by assisting customers with product information and recommendations to support informed decision-making

Prepared material lists for contractors by interpreting and analyzing insurance documentation.


Client Service Supervisor

Aveanna Heathcare
01.2018 - 07.2018
  • Responsible for the external recruitment, screening, hiring, and staffing operations of the office.
  • Maintained an active involvement in issues of cost containment while effectively utilizing nurses when assigning cases.
  • Responsible for the external recruitment, screening, hiring, and staffing operations of the office.
  • Maintained strong, trust-based relationships with clients and caregivers, fostering a collaborative and respectful environment.
  • Enhanced client satisfaction by addressing concerns and resolving issues in a timely manner.





Education

Bachelor of Arts - Sociology

Texas A&M University
College Station, TX
12-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Bilingual
  • Organization
  • Detail oriented

Timeline

Inside Sales/Sales Associate

SRS Distribution
08.2018 - Current

Client Service Supervisor

Aveanna Heathcare
01.2018 - 07.2018

Bachelor of Arts - Sociology

Texas A&M University