Proven leader in enhancing customer experiences and team performance, adapt in multitasking and exceptional communication. Streamlined retail processes, boosting sales and team cohesion. Specializes in customer service excellence and effective team management, driving significant improvements in productivity and satisfaction. Experienced with managing guest services and leading teams to improve customer experiences. Utilizes strong communication and problem-solving skills to address guest needs and enhance satisfaction. Track record of fostering teamwork and maintaining high operational standards.
Enrolled in a program at Central Market called Central Market University. Did a two month internship in Central Market Dallas location to learn how to become a manager, partnering with other managers; graduated with a certification.