Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Work Availability
Quote
Timeline
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NIHAL SHAH

NIHAL SHAH

SEATTLE,WA

Summary

Proactive and achievement-oriented Product Manager with a proven track record of working with cross-functional teams to build and deliver large-scale, complex security products and features. I bring a wealth of knowledge and skills to any organization through my expertise and understanding of agile frameworks, scrum principles, technology and business roadmaps, release planning, backlog management, cyber security and cloud computing.

If you're seeking a motivated and skilled professional who can help drive your organization's success, look no further. Connect with me to explore how we can work together to achieve your business objectives.

Overview

4
4

Years of Product Management Experience

1
1

Year of Solutions Architect Experience

Work History

Associate Product Manager

Salesforce
Bellevue, WA
02.2020 - Current
  • Product Manager for two teams of 5 and 8 developers, managed stakeholder communications, revamped agile practices and helped orchestrate the development and implementation of Data Science models and summary tables.
  • Collaborated with engineers and designers to build a logging, monitoring and alerting solution for all logs across Salesforce which improved availability.
  • Owned and Managed the entire product lifecycle from inception to release while maintaining detailed product requirements documents, quarterly release plans and annual roadmaps.
  • Participated in a cross-functional team of Engineering Managers and other PMs to deliver Detection & Response capabilities into public sector and air-gapped environments
  • Owned and led the design and development of rich, interactive Tableau dashboards to provide senior leadership with the situational awareness and visibility needed to drive key business decisions.
  • Developed product documentation to communicate upcoming features and products to internal teams

Product Management Intern

Salesforce
Bellevue, WA
05.2019 - 08.2019
  • Demonstrated strong problem-solving and analytical skills as a key member of a P0 incident response team and presented a root cause analysis to the Chief Trust Officer and his direct reports
  • Coordinated with multiple stakeholders to create the vision, product roadmaps and OKRs
  • Conducted customer research using qualitative surveys and interviews, created user personas and worked with cross-functional teams
  • Contributed to the design process by creating wireframes and mockups in partnership with UX and marketing teams to enhance the overall user experience.
  • Maintained and updated project plan by tracking technical dependencies and issued project milestone updates

Cloud Solutions Architect

Orient Technologies
Mumbai, Maharashtra
06.2017 - 07.2018
  • Developed technical requirements documents, architecture diagrams and performed TCO analysis for our customers wanting to migrate partial/complete workloads to the cloud
  • Proven ability to architect scalable and secure infrastructure solutions using Linux and Windows, with an emphasis on load balancing, HA/DR, storage, and cost optimization
  • Significantly increased efficiency and reduced deployment turnaround time by 40% by implementing a CI/CD solution and shifting to Infrastructure as Code
  • Built & maintained strong technical and business relationships with leading industry OEMs including AWS, Red Hat and Microsoft.

Sales and Business Development Intern

Directi
Gurugram, Haryana
05.2016 - 09.2016
  • Identified and built relationships with potential prospects in mid to large enterprises.
  • Owned, managed, and drove the full sales cycle process from first contact through closure.
  • Conducted an intensive market research utilizing qualitative and quantitative methods to understand the competitive landscape and market trends for chat application that enable collaboration within an organization.

Cloud Engineering Intern

Orient Technologies
Mumbai, Maharashtra
05.2015 - 09.2015
  • Meet customers to gather requirements, document challenges and painpoints.
  • Design and Implement architectural solutions for moving to the cloud while considering the unique technical and business situation of each customer.
  • Test and verify deployments in the Cloud and continuously manage those deployements to optimize for cost and improve security and availability of services.
  • Worked on a Desktop Virtualization Project for BNP Paribas using Citrix XenDesktop

Education

Master of Science - Information Security

Johns Hopkins University, Whiting School of Engineering
Baltimore, MD
08.2018 - 12.2019

MBA - Marketing

Narsee Monjee Institute of Management Studies
Mumbai
08.2012 - 05.2017

Bachelor's in Technology - Information Technology

Narsee Monjee Institute of Management Studies
Mumbai
08.2012 - 05.2017

Skills

Product Management

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Additional Information

AWARDS & CERTIFICATIONS

  • Salesforce Security Rockstar Award (2022)
  • GCP Certified Associate Cloud Engineer
  • AWS Certified Solutions Architect - Associate & Professional
  • AWS Certified SysOps Administrator - Associate
  • Cisco Certified Network Professional

Interests

Reading: Non Fiction and Self-Help Books

Music: My Top 3 - Pink Floyd, The Eagles and Linkin Park

Camping and Hiking in the PNW

Riding and Discovering cycling trails around Seattle

Watching Sports: Formula1 and European Soccer

Volunteering

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett

Timeline

Associate Product Manager

Salesforce
02.2020 - Current

Product Management Intern

Salesforce
05.2019 - 08.2019

Master of Science - Information Security

Johns Hopkins University, Whiting School of Engineering
08.2018 - 12.2019

Cloud Solutions Architect

Orient Technologies
06.2017 - 07.2018

Sales and Business Development Intern

Directi
05.2016 - 09.2016

Cloud Engineering Intern

Orient Technologies
05.2015 - 09.2015

MBA - Marketing

Narsee Monjee Institute of Management Studies
08.2012 - 05.2017

Bachelor's in Technology - Information Technology

Narsee Monjee Institute of Management Studies
08.2012 - 05.2017
NIHAL SHAH