Summary
Overview
Work History
Education
Skills
Timeline
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Nihar Akula

Richmond,TX

Summary

Results-oriented Salesforce QA Engineer with a strong track record at Bright IT INC automated testing and API validation with good 8 years of exprience. Demonstrated expertise in ensuring compliance and maintaining data integrity while enhancing financial workflows through effective collaboration with stakeholders. Utilizes analytical skills and attention to detail to drive successful outcomes in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Salesforce QA Engineer

Bright IT INC
Columbus, OH
05.2020 - Current
  • Performed quality assurance on Salesforce enhancements used by financial clients, ensuring compliance with banking regulations
  • Validated Lightning components, Apex classes, approval processes, and custom financial workflows
  • Automated test scenarios in Selenium for loan origination, account onboarding, and CRM features
  • Used SOQL queries and Workbench for backend verification of transactions and data integrity
  • Conducted end-to-end integration tests for Salesforce APIs connecting to banking and underwriting systems
  • Supported UAT sessions with stakeholders and prepared traceability matrix for audit reviews.
  • Validated Data security and Sharing rules in Salesforce. Tested Users, Proles, Role hierarches and Permission sets as per user prole and Public group.
  • Validated hundreds of reports and tested dashboard bases on roles and role hierarchies. Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, elds validations and its access to the user based on dened prole.
  • Validated workow rules, approval processes, and validation rules. Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) les.
  • Tested lookup and master- detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Worked on Data migration from lower environment to higher environment and validation the data.
  • Created Test scripts, Test cases, executed Test cases and logged the defects in QC environment.
  • Performed GUI, Functional, Regression, Retesting, Usability, Acceptance, Smoke testing
  • Good interacted with QA team members, Developers, Project Managers and Clients to resolve issues Regularly participated in Technical and Use Case review meetings for various functionalities in the application.
  • Involved in User Acceptance Testing.
  • Involved in reviews for functional requirements and Test case scenario and Test case designing.
  • Sent out daily status reports to the QA managers, QA team members and Developer teams. Coordinated with onsite/oshore teams, conducted necessary KTs and provided full support whenever it was required.

Salesforce QA Analyst

RK INFOTECH LLC
Houston, TX
02.2017 - 04.2020
  • Implemented and coordinated test cases for Salesforce Classic and Lightning within finance modules.
  • Validated accuracy of data migration processes.
  • Tested financial workflows involving contacts, leads, and opportunity lifecycle
  • Logged and tracked defects in Jira and performed regression cycles post-release
  • Collaborated with business users to validate field-level security and compliance flowsCreating Test Scripts based on the Business Requirements Specication documents in HP Quality Center.
  • Interact with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
  • Executing Test Cases in Quality Center and logging defects. Prepare documentations like Testing Progress, Test coverage and providing status to various stake holders.
  • Helping the Business team in carrying out the User Acceptance Testing. Conducting Joint Application Development (JAD) sessions with End-users, SMEs, Developers, QAs and other stakeholders for project meetings, walkthroughs and customer interviews.
  • Discovered missing data needed for reporting and worked closely with the client to get the correct elds and objects created to complete the project.
  • Tested Salesforce1 Mobile App, Salesforce custom objects, custom elds, page layouts, custom Tabs, Reports and various other components as per application requirements.
  • Creating and testing Salesforce CRM Workows, Approval Processes, Validation Rules and Sharing & Security rules.
  • Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workows.
  • Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) les.
  • Moved Apps from lower sandboxes to production environments and addressing issues related to functionality, integration, and deployment.
  • Tested Saleforce.com setup, Conguration, customization. Worked on data migration from databases to SFDC using Data Loader.
  • Performed Security and sharing rules implementation Testing at object, eld, and record level for dierent users at dierent levels of organization.
  • Maintaining the Regression test suite for the applications. Conducting and attending the scrum and discussing about Impediment.
  • Run database queries in workbench for Test data into salesforce.
  • Environment: Force.com, Apex Data Loader, HP - Quality Center 11.0, Oracle DB, SQL Server 2008, SOQL, Salesforce.com Platform, Apex, Visualforce (Pages, Component & Controllers) Pages, Data Loader, HTML, SOSL, Windows 7 Creating Test Scripts based on the Business Requirements Specication documents in HP Quality Center.
  • Interact with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
  • Executing Test Cases in Quality Center and logging defects. Prepare documentations like Testing Progress, Test coverage and providing status to various stake holders.
  • Helping the Business team in carrying out the User Acceptance Testing. Conducting Joint Application Development (JAD) sessions with End-users, SMEs, Developers, QAs and other stakeholders for project meetings, walkthroughs and customer interviews.
  • Discovered missing data needed for reporting and worked closely with the client to get the correct elds and objects created to complete the project.
  • Tested Salesforce1 Mobile App, Salesforce custom objects, custom elds, page layouts, custom Tabs, Reports and various other components as per application requirements.
  • Creating and testing Salesforce CRM Workows, Approval Processes, Validation Rules and Sharing & Security rules.
  • Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workows.
  • Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) les.
  • Moved Apps from lower sandboxes to production environments and addressing issues related to functionality, integration, and deployment.
  • Tested Saleforce.com setup, Conguration, customization. Worked on data migration from databases to SFDC using Data Loader.
  • Performed Security and sharing rules implementation Testing at object, eld, and record level for dierent users at dierent levels of organization.
  • Maintaining the Regression test suite for the applications. Conducting and attending the scrum and discussing about Impediment.
  • Run database queries in workbench for Test data into salesforce.

Salesforce QA Tester

DEF Systems
Hyderabad, India
01.2015 - 01.2017
  • Tested various modules such as Loan Processing, Case Management, and Opportunity Conversion
  • Assisted in testing Apex triggers and customized Visualforce components
  • Ensured proper validations for KYC and financial onboarding forms
  • Supported sandbox testing, deployment validations, and production smoke testing
  • Testing with various Salesforce.com standard objects like Reports and Dashboards, Leads, Accounts, Contacts, and Opportunities along with Campaigns.
  • Creating and testing Salesforce CRM Workows, Approval Processes, Validation Rules and Sharing & Security rules.
  • Tracking and maintaining the requirements to functionality traceability and use case traceability.
  • Analyzing Business requirements and solution specication documents to design Test Plans, Test cases.
  • Dening requirements in Quality Center and mapped with the respective test cases for traceability. Performing Queries on both Source and Target using SOQL and verifying the records and its respective elds match and count of the records
  • Acted as a SPOC for all testing related activities in Onshore. Provided oshore team with necessary and KT and assistance whenever required.
  • Regularly participated in Technical and Used Case review meetings for various functionalities in the application.
  • Involved in User Acceptance Testing. Involved in reviews for functional requirements and Test case scenario and Test case designing.
  • Scheduling daily stand-up call with Onsite teams. Performed Test Plan/Test case review meetings during testing phase.
  • Performed execution of test cases manually using Application Life Cycle Management. Performed data validation testing, wrote test cases based on business scenarios.
  • Used MS Excel sheet for comparing the millions of records and its elds. Performed sanity / smoke testing for each release.
  • Maintained multiple versions of test sets and worked on regression testing. Involved in all phases of SDLC. Environment: Salesforce.com SFA & Force.com Platform, ALM, SOQL, Oracle SQL, Data loader, MS Excel
  • Involved in Defect Triage Meeting

Education

Master of Science - Information Technology

Stevens Heneger College
Salt Lake City, UT
11-2017

Master of Science -

Stevens Heneger College
Salt Lake City, UT

Skills

  • Salesforce Application Testing
  • Automated Testing Expertise
  • API testing
  • Data validation
  • Defect tracking
  • Test case design

Timeline

Salesforce QA Engineer

Bright IT INC
05.2020 - Current

Salesforce QA Analyst

RK INFOTECH LLC
02.2017 - 04.2020

Salesforce QA Tester

DEF Systems
01.2015 - 01.2017

Master of Science - Information Technology

Stevens Heneger College

Master of Science -

Stevens Heneger College

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Nihar Akula