Summary
Overview
Work History
Education
Skills
Work Preference
Certification
Timeline
Generic
Niharik Kalpam

Niharik Kalpam

Information System Student
Cleveland,OH

Summary

As a dedicated Information Systems student at Cleveland State University, coupled with my four years of hands-on IT experience, I am eager to secure an internship as Business Analyst at your organization. I aim to leverage my technical acumen, collaborative abilities, and keen interest in analytics to actively contribute to your dynamic projects. My objective as an intern is to cultivate valuable professional relationships while actively supporting ini tiatives that align with the company’s strategic goals and client-centric approach.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Senior Engineer

Wipro (WSIB)
10.2022 - 08.2023
  • Business Requirements Gathering: Collaborated with cross-functional teams, insurance domain experts, underwriters, and claims handlers to identify and address gaps in insurance suite functionality and meticulously document precise business requirements, resulting in a 10% increase in customer satisfaction ratings
  • Guidewire Configuration: Customized, modules to align seamlessly with company-specific business processes, leveraging out-of-the- box functionalities
  • Data Integration Expertise: Defined data mapping and integration requirements, ensuring smooth data flow between Guidewire and other organizational systems
  • User Acceptance Testing (UAT): Orchestrated end-user involvement in UAT, leading to informed business decisions and reduced operational costs by guaranteeing that the configured Guidewire solution met business needs.

Consultant

Technumen (State Auto)
10.2021 - 10.2022
  • System Maintenance: Analyzed logs to maintain the Policy Center systems, ensuring their smooth operation
  • Requirements Management: Skillfully managed both business and technical requirements
  • Agile Collaboration: Actively participated in daily status calls, providing regular updates on development progress and design analysis in adherence to AGILE methodology.

Associate Consultant

Capgemini (USAA)
08.2019 - 10.2021
  • API Development: Proficiently published numerous REST APIs and SOAP (WSDLs) from Claim-Center, facilitating timely code delivery for Vendor
  • Integration to Claim-Center
  • Guidewire Expertise: Trained junior colleagues in Guidewire fundamentals and contributed to code and design analysis of various Guidewire components, including PCs, plug-ins, and workflows
  • Design Documentation: Prepared comprehensive design documents for multiple integrations, ensuring clarity and alignment with project objectives.

Education

Master of Science - Information System

Cleveland State University
08.2023 - Current

B-Tech - Electrical and Electronics Engineering

National Institute of Technology Warangal (NITW)
08.2015 - 07.2019

Skills

  • Technical: Python, Java, MySQL, Guidewire, Statistics, Excel
  • Other: Management, Problem-solving, Business Analysis, Leadership, Adaptability, Purpose-Driven

Work Preference

Work Type

Internship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancement

Certification

• Hacker Rank Advanced SQL Certified
• Hacker Rank Python Certified
• Oracle Certified Associate, Java Programmer
• Guidewire Specialist Certified – Insurance Suite 10.0 Integration
• Guidewire Associate Certified – Insurance Suite 10.0 Developer
Leadership and

Timeline

Master of Science - Information System

Cleveland State University
08.2023 - Current

Senior Engineer

Wipro (WSIB)
10.2022 - 08.2023

Consultant

Technumen (State Auto)
10.2021 - 10.2022

Associate Consultant

Capgemini (USAA)
08.2019 - 10.2021

B-Tech - Electrical and Electronics Engineering

National Institute of Technology Warangal (NITW)
08.2015 - 07.2019

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Niharik KalpamInformation System Student