Niharika Raiborde
QA Engineer
Frisco,TX
Summary
Dynamic QA Engineer with extensive experience at T-Mobile, excelling in functional and regression testing. Proven track record in leading defect triage and resolution, utilizing JIRA for effective issue management. Adept at collaborating with stakeholders and driving quality assurance initiatives, ensuring optimal application performance and user satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Engineer – Lead
T-Mobile
Dallas, USA
08.2023 - Current
- Production Defects Testing, Triage & Resolution/ Digital Ops team
- Lead QA efforts for production defect triage and resolution across web and mobile platforms
- Collaborate with business stakeholders to gather, analyze, and validate requirements
- Created and executed high-quality test cases ensuring full defect coverage
- Lead daily team sync calls to follow up on the team progress and back logs, review defects; prioritize retests and track issues to closure
- Performed rollback testing and prepare Exit Reports
- Conducted extensive Web UI and Mobile App testing
- Tested iOS new versions devices (iPhone/iPad)
- Executed TIMO Scanner regression testing on multiple SDK versions for National Roll out
- Created test data and validated backend data using NoSQL queries
- Generated Daily Status Reports highlighting progress, risks, and blockers
- USA
QA Engineer – System Integration Testing (SIT)
T-Mobile
Frisco, USA
01.2023 - 07.2023
- Tested front-end mobile applications for T-Mobile products and services
- Developed Test Plans, Test Strategies, and Test Cases ensuring full coverage
- Conducted integration testing between SAP and Retail systems for devices, accessories, and SIM cards
- Created and validated front-end orders for Apple and non-Apple devices – UI testing
- Tested Sales, Returns, Instant and Deferred, Add a line Trade-in workflows
- Logged, tracked, retested, and closed defects using JIRA
- Frisco, USA
QA Engineer
T-Mobile
Frisco, USA
07.2021 - 11.2022
- Project: Supply Chain – Retail Inventory Serialization (Stock on Hand)
- Owned test planning and end-to-end test execution
- Designed comprehensive Test Plans, Strategies, and Test Cases
- Performed regression, functional, configuration, smoke, and sanity testing
- Executed integration testing between SAP and Retail systems
- Created test data in SAP
- Collaborated closely with developers and business teams for defect resolution
- Participated in regression cycles post defect fixes
- Led QA teams to ensure optimal application performance
- Worked with TOSCA automation team to execute automated tests
- Performed Cassandra NoSQL database testing
- Validated data using AKHQ Kafka, Deep.io, Splunk Logs, Elastic Search
- Frisco, USA
QA Engineer
Tech Mahindra
Dallas, USA
03.2021 - 06.2021
- Participated in Ticketing Transformation Initiative using ServiceNow
- Prepared test scenarios based on HLD and Jira documentation
- Wrote and executed test cases, managed defect lifecycle
- Conducted Regression and End-to-End testing
- Supported migration from legacy ticketing systems to ServiceNow
- Dallas, TX
QA Tester
Tech Mahindra
Dallas, USA
10.2018 - 02.2021
- Developed and maintained regression test scripts
- Wrote and executed test scenarios and test cases
- Performed backend testing using REST APIs (Postman)
- Created data in SAP ECC using multiple interfaces
- Conducted SAP-to-Retail integration testing
- Collaborated with developers and stakeholders for issue resolution
- Reviewed and validated defect reports before submission
- Dallas, TX
Skills
- Functional Testing
- Regression Testing
- System Integration Testing
- End-to-End Testing
- UAT
- Smoke Testing
- Sanity Testing
- Agile (Scrum)
- Waterfall
- SAFe
- TOSCA
- QTP (QuickTest Pro)
- QTest
- JIRA
- Quality Center
- Postman
- Bruno
- Thunder Client
- Oracle SQL
- Cassandra (NoSQL)
- SAP ECC
- ServiceNow
- AKHQ (Kafka)
- Deepio
- Splunk
- Elastic Search
- IOS (iPhone and iPad)
- Windows
Certification
- SAFe Scrum Master
- SAFe 5 Agilist
- Tosca Specialist 1 and 2
References
Available upon request
Core Skills
Functional, Regression, System Integration, End-to-End, UAT, Smoke, Sanity, Agile (Scrum), Waterfall, SAFe, TOSCA, QTP (QuickTest Pro), qTest, JIRA, Quality Center, Postman, Bruno, Thunder Client, Oracle SQL, Cassandra (NoSQL), SAP ECC, ServiceNow, AKHQ (Kafka), Deep.io, Splunk, Elastic Search, iOS (iPhone and iPad), Windows, SAFe Scrum Master, SAFe 5 Agilist, Tosca Certification AS1 and AS 2
Personal Information
Citizenship: US Citizen
Timeline
QA Engineer – Lead
T-Mobile
08.2023 - Current
QA Engineer – System Integration Testing (SIT)
T-Mobile
01.2023 - 07.2023
QA Engineer
T-Mobile
07.2021 - 11.2022
QA Engineer
Tech Mahindra
03.2021 - 06.2021
QA Tester
Tech Mahindra
10.2018 - 02.2021