Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nihem Dawson

Nihem Dawson

Neptune City,NJ

Summary

Proven leader and effective communicator, adept at fostering teamwork and enhancing productivity within My Gym. Demonstrated excellence in organizational skills and problem-solving, leading to significant improvements in project completion times and customer satisfaction. Skilled in both customer service and computer applications, consistently achieving results beyond expectations.

Overview

24
24
years of professional experience

Work History

Treatment Parent

Devereux
08.2012 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crew Leader

My Gym
02.2001 - 12.2011
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Implemented quality control measures to ensure consistent results across all completed tasks and projects.
  • Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Established and enforced policies and procedures to maintain high standards of work.
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
  • Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
  • Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
  • Boosted crew morale and productivity through effective leadership and regular feedback sessions.
  • Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
  • Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
  • Promoted safe and inclusive work environment, resulting in lower turnover rates and higher crew satisfaction.
  • Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
  • Reduced downtime by proactively identifying and addressing maintenance needs for equipment.
  • Achieved significant improvements in project completion times by strategically allocating tasks based on crew strengths.
  • Fostered culture of continuous improvement, encouraging innovation and creativity within team.
  • Streamlined inventory management, reducing waste and ensuring availability of necessary materials.
  • Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
  • Established clear communication channels within team, preventing misunderstandings and boosting efficiency.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Provided labor support to carpenters, masons and other skilled trades.

Education

GED (401861) - GED

State of New Jersey
State Of New Jersey
05.2003

Kingston College
Kingston Jamaica
06.1998

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Problem Resolution
  • Verbal Communication
  • Organization and Time Management

Timeline

Treatment Parent

Devereux
08.2012 - Current

Crew Leader

My Gym
02.2001 - 12.2011

GED (401861) - GED

State of New Jersey

Kingston College

Similar Profiles

CREATE PROFILE
Nihem Dawson