Nihil Najera
Lubbock
Summary
Experienced in maintaining organized workspaces and adhering to safety protocols, contributing to efficient daily operations. Demonstrated ability in sorting packages and fulfilling customer orders, which enhanced workflow and service delivery. Trained new associates on operational procedures, ensuring compliance with standard practices and fostering a collaborative team environment. Proven track record of delivering quality customer service while managing time effectively in fast-paced settings. Fast paced worker and a quick learner that is flexible and reliable.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Amazon associate
Amazon
Lubbock
09.2024 - Current
- Assisted in maintaining a clean and organized workspace, ensuring safety and efficiency throughout daily operations.
- Sorted packages and fulfilled customer orders promptly, contributing to a smooth workflow and improved service delivery.
- Followed safety protocols consistently, reducing workplace hazards and supporting a culture of safety among team members.
- Learned a vast knowledge of the warehouse procedures and various positions.
- Trained new associates on core operational procedures, contributing to a consistent onboarding experience and team effectiveness.
Crew Member
Mcdonalds
Lubbock
04.2024 - 11.2025
- Delivered exceptional customer service by efficiently taking orders and ensuring accurate transactions, enhancing customer experience.
- Maintained cleanliness and organization of dining and kitchen areas, ensuring compliance with health and safety standards.
- Assisted in training new crew members on operational procedures, fostering a collaborative team environment and improving efficiency.
- Prepared food items according to standardized recipes, ensuring quality and consistency while managing time effectively.
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
Front End Service Clerk
Walmart
Lubbock
08.2022 - 09.2023
- Provided exceptional customer service by assisting customers with inquiries, enhancing overall shopping experiences and satisfaction.
- Maintained organized front end operations by efficiently processing transactions, ensuring accuracy and reducing wait times.
- Restocked merchandise on shelves and displays, ensuring product availability and contributing to an inviting shopping environment.
- Processed money transfers efficiently while adhering to compliance standards, ensuring secure transactions for all customers.
Education
Shallowater High School
Shallowater, TXSkills
- Package sorting
- Order fulfillment
- Workspace organization
- Safety protocol adherence
- Health and safety compliance
- Quality assurance
- Time management
- Workflow optimization
- Warehouse procedures
- Problem-solving
- Leadership qualities
- Decision-making
References
References available upon request.
Timeline
Amazon associate
Amazon
09.2024 - Current
Crew Member
Mcdonalds
04.2024 - 11.2025
Front End Service Clerk
Walmart
08.2022 - 09.2023
Shallowater High School