Nii A. Okromansah Jr
West Chester,OH
Summary
IT professional with a Master’s degree in Cybersecurity and hands-on experience supporting enterprise systems in regulated healthcare environments. Strong foundation in SQL fundamentals, database monitoring concepts, backup and recovery principles, and incident escalation. Adept at collaborating with infrastructure teams, documenting procedures, and supporting production systems under change-control processes. Seeking a junior database administration role to contribute to database reliability, performance monitoring, and continuous improvement while growing DBA expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Academic & Hands-On Labs (DBA Foundations)
- Designed and managed lab databases; wrote and optimized SQL queries; implemented indexing basics.
- Configured scheduled backups and performed restore testing; documented DR procedures.
- Monitored performance and capacity using native tools; investigated slow queries and errors.
- Practiced version upgrades and migrations in controlled lab environments.
Service Desk Analyst
Cincinnati Children’s Medical Hospital Center
08.2023 - Current
- Support enterprise applications and data-dependent systems, triaging incidents and escalating database-related issues to platform teams.
- Assist with access management and troubleshooting connectivity issues impacting data workflows.
- Document incidents, changes, and remediation steps to support audits and disaster recovery readiness.
- Collaborate with infrastructure, application, and vendor teams under change-control processes.
Education
Master of Science - Cybersecurity
Northern Kentucky University
Master of Business Administration - undefined
Northern Kentucky University
Bachelor of Arts - Psychology
Northern Kentucky University
Skills
- Databases: SQL Server (fundamentals), PostgreSQL/MySQL (foundational)
- SQL: SELECT/JOINS, filtering, aggregations, basic performance analysis
- Backup & Recovery: Scheduling concepts, validation, restore testing (lab/operational exposure)
- Monitoring: Capacity, availability, error analysis (tool-agnostic)
- Operating Systems: Windows Server, Linux fundamentals
- Networking Basics: TCP/IP, ports, DNS (database connectivity)
- IT Service Management: Incident, Change, Problem (ITIL-aligned)
- Documentation: DR runbooks, procedures, data flow diagrams (foundational)
- Incident management
- Client relationship management
- Network troubleshooting
- Remote support
- Client relations
Certification
- SQL & Database Administration Labs — Ongoing
- CompTIA Security+ — In Progress
Timeline
Service Desk Analyst
Cincinnati Children’s Medical Hospital Center
08.2023 - Current
Academic & Hands-On Labs (DBA Foundations)
Master of Business Administration - undefined
Northern Kentucky University
Bachelor of Arts - Psychology
Northern Kentucky University
Master of Science - Cybersecurity
Northern Kentucky University