Nii Amasah Dagadu
West Melbourne,Florida
Summary
I am seeking an opportunity in both local and international business environments with an emphasis on client relations, sales management and information technology.
Able to initiate projects and work with others to achieve set targets within time. Dynamic and self-motivated, proven track record of effective delivery, handling customer complaints, recovery, and restoration of customers and other client relations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Project Coordinator
Friesland Campina West Africa, FCWA
10.2016 - 09.2022
- Coordinated with FCWA Trade Activation Manager on merchandising support strategy
- Distribution and handling of FCWA point of sales materials
- Bridge the framework relation between salesmen and customers
- Coordinated with merchandisers and salesmen to collect data on the current nature of the market.
Merchandiser Supervisor and Client Relation officer
Unilever Ghana Plc.
10.2011 - 09.2016
- Administer procedures in line with laid down business process
- Review weekly sales trackers of merchandisers
- Ensure maintenance of existing customers and prospect for new outlets
- Support management in handling customer complaints
- Receiving and disseminating information within the outfit.
Merchandiser
Unilever Ghana Plc.
07.2009 - 09.2011
- Ensure products are well displayed on shelves and gondola ends in neighborhood groceries and supermarkets to attract customers
- Responsible for the deployment of point-of-sale materials in neighborhood groceries and supermarkets
- Capture market intelligence on competitors and furnish customer development department for onward action
- Review ongoing promotions with retailers
- Collect data on out-of-stock and share findings with my supervisor and operations manager.
Education
Professional Diploma in System Engineering -
Intercom Programming & Manufacturing Company (IPMC)
01.2018
West African Secondary School Certificate Examination (WASSCE) -
Jinijini Secondary School
06-2007
Skills
- Excellent communication skills
- A confident and positive attitude
- Committed and dedicated
- Computer literate (MS word, Excel, and PowerPoint)
- Remarkable problem solving and conflict resolution skills
- Customer Service
- Good Judgment
- Critical Thinking
- Detail Oriented
References
- Maxwell Sencherey, Chief Operations Officer, +233 20 149 3474
- David Adamtey, Accounts Manager, Freisland Campina West Africa, +233 26 277 666
Hobbies and Interests
- Playing Scrabble
- Chess
- Sight Seeing
Languages
English
Full Professional
Timeline
Project Coordinator
Friesland Campina West Africa, FCWA
10.2016 - 09.2022
Merchandiser Supervisor and Client Relation officer
Unilever Ghana Plc.
10.2011 - 09.2016
Merchandiser
Unilever Ghana Plc.
07.2009 - 09.2011
Professional Diploma in System Engineering -
Intercom Programming & Manufacturing Company (IPMC)
West African Secondary School Certificate Examination (WASSCE) -
Jinijini Secondary School
Similar Profiles
OLUWAFUNSO AMUSATOLUWAFUNSO AMUSAT
Administrative Data Officer at Friesland Campina, LAGOSAdministrative Data Officer at Friesland Campina, LAGOS
ANAKKAWEE WONGCHALEEANAKKAWEE WONGCHALEE
Account Payable at Friesland CampinaAccount Payable at Friesland Campina
Ebenezer EkutorEbenezer Ekutor
Retail Distribution Manager at Friesland CampinaRetail Distribution Manager at Friesland Campina