Summary
Overview
Work History
Education
Contact
References
Timeline
Generic

Nija Austin

Watertown,CT

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

10
10
years of professional experience

Work History

Office Assistant

Connecticut Cellar Doors
08.2024 - 12.2024
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Managed approximatley 30 phone calls, emails daily, and correspondence in a timely and efficient manner.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Contact homeowners by telephone Lad set up qualified appointments for free consultations
  • Handle homeowners questions and objections.
  • Input appointment details into the computer system.
  • Issue appointments for reps to meat prospective homeowners.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Utilized office management software to record and track customer information.
  • Supported staff on special assignments and ad hoc projects.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Line Cook

Panera Bread
08.2023 - Current
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Operated various kitchen appliance such as blender, oven, grill, or stand mixer.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Organized storage area to ensure that all necessary items were readily accessible.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Maintained accurate records of daily production sheets including waste logs.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Inspected equipment for cleanliness prior to use every shift.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Administrative Assistant

Mr. Fix-It & Sons
09.2018 - 12.2021
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support which included scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of management in accordance with company policies and procedures.
  • Scheduled appointments between clients and customers and internal staff members.
  • Monitored progress on projects assigned by upper management.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices.

Personal Nanny

Independant
04.2015 - Current
  • Assisted with daily meal preparation and feeding of children.
  • Provided fun learning activities such as reading, arts and crafts, games and puzzles.
  • Organized outings to parks, museums and other educational places.
  • Took responsibility for laundry duties such as washing clothes, folding items and putting away clean clothing items.
  • Assisted with potty training when necessary by providing verbal encouragement and positive reinforcement for success.
  • Provided emotional support during challenging moments such as separation anxiety or tantrums.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Met with parents to reflect on and plan for children's activities and development.

Education

Some College (No Degree) - Pyschology

Post University
Waterbury, CT

High School Diploma -

Watertown High School
Watertown, CT
05-2020

Contact

Watertown , CT 06795

References

References available upon request.

Timeline

Office Assistant

Connecticut Cellar Doors
08.2024 - 12.2024

Line Cook

Panera Bread
08.2023 - Current

Administrative Assistant

Mr. Fix-It & Sons
09.2018 - 12.2021

Personal Nanny

Independant
04.2015 - Current

Some College (No Degree) - Pyschology

Post University

High School Diploma -

Watertown High School

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