Ni'Jae Watson
Fayetteville,NC
Summary
Skilled Reconditioning Associate with experience in preventative maintenance planning and inventory management. Known for adaptability and collaboration, contributing to increased sales through meticulous vehicle preparation and quality assurance.
Overview
5
5
years of professional experience
Work History
Reconditioning Associate I
CarMax
04.2025 - 10.2026
- Inspected vehicle components for quality assurance and compliance with industry standards.
- Operated diagnostic equipment to assess vehicle performance and identify necessary repairs.
- Collaborated with technicians to streamline reconditioning processes and enhance workflow efficiency.
- Maintained cleanliness and organization of work area, ensuring safety protocols were followed consistently.
- Documented repair progress and maintained accurate records in inventory management systems.
- Executed routine maintenance tasks, contributing to overall vehicle readiness for sale on the lot.
- Identified areas for process improvement, implementing changes that enhanced operational effectiveness.
- Assisted in training new associates on best practices for vehicle reconditioning techniques and safety measures.
- Participated in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Contributed to increased sales by preparing vehicles for showroom display with attention to detail and quality control.
- Enhanced vehicle appearance by thoroughly cleaning and detailing both interior and exterior surfaces.
- Demonstrated adaptability in learning new techniques and technologies related to automotive reconditioning as industry trends evolved over time.
- Provided excellent customer service when interacting directly with clients during vehicle drop-off or pick-up appointments, addressing concerns professionally and courteously at all times.
- Utilized strong time-management skills to prioritize daily workloads effectively, balancing multiple projects simultaneously under strict deadlines.
- Assisted in training new employees on proper techniques and procedures, ensuring a smooth transition into the role of Reconditioning Associate.
- Operated various automotive tools and equipment safely, ensuring the effective completion of required tasks.
Seasonal Support Driver
UPS
11.2025 - 12.2025
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Planned daily routes to optimize delivery efficiency and customer satisfaction.
- Conducted vehicle inspections and performed routine maintenance for operational reliability.
- Managed package handling procedures to ensure timely and accurate deliveries.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Digital Shopper
Walmart
11.2024 - 03.2025
- Analyzed customer buying patterns to enhance product recommendations and improve shopping experience.
- Collaborated with cross-functional teams to implement promotional strategies and optimize inventory management.
- Streamlined online order fulfillment processes, achieving faster delivery times and increased customer satisfaction.
- Trained new team members on digital tools and best practices for efficient order processing.
- Developed and maintained strong vendor relationships to ensure timely product availability and quality standards.
- Conducted regular audits of digital inventory systems to ensure accuracy and prevent stock discrepancies.
- Leveraged data analytics tools to track performance metrics, identifying areas for operational improvement.
- Initiated feedback loops with customers, utilizing insights to drive enhancements in digital shopping platform features.
Crew Trainer
McDonald's Fast Food Restaurant
12.2021 - 02.2025
- Trained new crew members on operational procedures and service standards.
- Conducted regular performance evaluations to enhance team productivity and efficiency.
- Implemented training programs that improved staff knowledge of menu items and promotions.
- Ensured compliance with health and safety regulations during onboarding and ongoing training.
- Developed engaging training materials to facilitate learning and retention among staff members.
- Mentored team members in customer service techniques, promoting positive guest experiences.
- Set positive example for team members by providing high-quality, efficient service.
Intern
UNC Pembroke
08.2023 - 05.2024
- Assisted in developing and implementing injury prevention programs for student-athletes.
- Provided immediate care and rehabilitation for athletic injuries during practices and events.
- Collaborated with coaching staff to assess athlete performance and health needs.
- Educated athletes on injury management, nutrition, and wellness practices.
- Maintained accurate documentation of athlete injuries and treatment plans using electronic health records system.
- Led workshops on sports safety protocols for athletes and coaching staff, enhancing team awareness.
- Managed inventory of supplies within the athletic training facility, ensuring adequate stock levels on essential items such as tape or braces were maintained at all times.
Cashier
Zaxbys
01.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced receipts at end of shifts.
- Assisted in training new cashiers on company policies and procedures.
- Resolved customer inquiries and complaints with professionalism and care.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Collaborated with team members to ensure seamless service during peak hours.
- Promoted special offers and menu items to enhance sales opportunities.
Education
High School Diploma -
Overhills High School
Spring Lake, NC06-2023
Skills
- Vehicle inspection expertise
- Preventative maintenance planning
- Inventory management
- Interior cleaning techniques
- Bodywork experience
- Vehicle inspections
- Quality control
- Customer service
- Work ethic and integrity
- Cleaning and sanitizing
- Cash handling
- Time management skills
- Time management
- Safety protocols
- Employee training
- Team leadership
Languages
English
Native or Bilingual
Timeline
Seasonal Support Driver
UPS
11.2025 - 12.2025
Reconditioning Associate I
CarMax
04.2025 - 10.2026
Digital Shopper
Walmart
11.2024 - 03.2025
Intern
UNC Pembroke
08.2023 - 05.2024
Cashier
Zaxbys
01.2023 - 08.2023
Crew Trainer
McDonald's Fast Food Restaurant
12.2021 - 02.2025
High School Diploma -
Overhills High School