Overview
Work History
Education
Skills
Timeline
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Nijah Hall

Detroit,Michigan

Overview

16
16
years of professional experience

Work History

INPATIENT AMSA Advanced Medical Support Assistant

John D Dingell VA Medical Center
Detroit, MI
10.2022 - Current
  • Experience worker working in different area of the hospital such as ICU, Med/Surg, Stepdown, Fast Track and ER
  • Performed administrative tasks such as filing, faxing, photocopying and scanning documents, assisting with scheduling of patients appointments and follow-up visits
  • Greeted patients upon arrival and directed them to their destination within the facility.
  • Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
  • Served as a liaison between patients and healthcare providers by providing information on policies, procedures, benefits and other relevant topics.
  • Ensured that all necessary forms were completed correctly prior to patient discharge.
  • Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
  • Provided assistance with inventory control including ordering supplies as needed.
  • Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
  • Retrieved patient files for doctors.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided support to existing staff on various tasks and duties.

Escrow Audit

Amrock
Detroit, Michigan
10.2019 - 08.2022
  • Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to full their reporting and business needs
  • Verify closing paperwork for purchase of homes, Tracking paperwork from different states that the Notary is sending back to complete for closing.

Chiropractor Assistant

Health Quest
Farmington, Michigan
06.2017 - 03.2019
  • Scheduled Patient appointments via Chiro Touch System taking time to understand the patients’ needs
  • Assisted Doctor with Patients by obtaining and record patient medical histories
  • Received patients Co-pays and Verified Insurance Via our Billing Software
  • Diagnose and respond to illnesses and physical conditions through therapeutic measures, including prescription of medication, heath counseling and education, and provision of care supportive to and restorative of life and well-being.

Clerical

Datamatics
Livonia, Michigan
09.2014 - 06.2017
  • Process and record new insurance policies and claims via Data entry database
  • Communicate with insurance agencies to obtain information and status changes of accounts
  • Three years’ Completed HIPPA certification training
  • Performed task using multiple computer screens and computer.

Receptionist

Instant Tax Service
Detroit, Michigan
12.2011 - 04.2012
  • Schedule Appointment via the phone and transfer calls by listening attentively and objectively
  • Transmit customers information to tax preparer via Computer
  • Greet persons entering establishment, determine nature and purpose of visit.

Office Manager

Johnson, Jones and McGehee Attorney
Huntsville, Alabama
09.2009 - 12.2011
  • Scheduled and make appointment for Consultations with attorney
  • Prepare, proofread and Process legal documents such as subpoena, appeals and complaints
  • Balanced company’s accounts and developed budgets via the intuit quick book
  • Filed case les for attorney at the courthouse.

Customer Service

Advance America
Huntsville, Alabama
08.2008 - 09.2009
  • Verify and examine application via the loan tracking software
  • Locate and notify customer of delinquent account by telephone and speaking effectively
  • Review loan agreements with customer to assure they are complete and accurate according to Policy.

Education

High school Diploma -

Redford High School
06.2006

Skills

  • Ten years’ experience in Data Entry; ability to type 45 WPM
  • Ten years’ experience working with Microsoft Suite
  • Ten years’ experience working in fast paced Office environment
  • High Organizational Skills
  • Perform all task with high level of professionalism and integrity

Timeline

INPATIENT AMSA Advanced Medical Support Assistant

John D Dingell VA Medical Center
10.2022 - Current

Escrow Audit

Amrock
10.2019 - 08.2022

Chiropractor Assistant

Health Quest
06.2017 - 03.2019

Clerical

Datamatics
09.2014 - 06.2017

Receptionist

Instant Tax Service
12.2011 - 04.2012

Office Manager

Johnson, Jones and McGehee Attorney
09.2009 - 12.2011

Customer Service

Advance America
08.2008 - 09.2009

High school Diploma -

Redford High School
Nijah Hall