Experience worker working in different area of the hospital such as ICU, Med/Surg, Stepdown, Fast Track and ER
Performed administrative tasks such as filing, faxing, photocopying and scanning documents, assisting with scheduling of patients appointments and follow-up visits
Greeted patients upon arrival and directed them to their destination within the facility.
Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
Served as a liaison between patients and healthcare providers by providing information on policies, procedures, benefits and other relevant topics.
Ensured that all necessary forms were completed correctly prior to patient discharge.
Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
Provided assistance with inventory control including ordering supplies as needed.
Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
Retrieved patient files for doctors.
Trained newly hired top talent to fill key positions and maximize productivity.
Provided support to existing staff on various tasks and duties.
Escrow Audit
Amrock
Detroit, Michigan
10.2019 - 08.2022
Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to full their reporting and business needs
Verify closing paperwork for purchase of homes, Tracking paperwork from different states that the Notary is sending back to complete for closing.
Chiropractor Assistant
Health Quest
Farmington, Michigan
06.2017 - 03.2019
Scheduled Patient appointments via Chiro Touch System taking time to understand the patients’ needs
Assisted Doctor with Patients by obtaining and record patient medical histories
Received patients Co-pays and Verified Insurance Via our Billing Software
Diagnose and respond to illnesses and physical conditions through therapeutic measures, including prescription of medication, heath counseling and education, and provision of care supportive to and restorative of life and well-being.
Clerical
Datamatics
Livonia, Michigan
09.2014 - 06.2017
Process and record new insurance policies and claims via Data entry database
Communicate with insurance agencies to obtain information and status changes of accounts
Three years’ Completed HIPPA certification training
Performed task using multiple computer screens and computer.
Receptionist
Instant Tax Service
Detroit, Michigan
12.2011 - 04.2012
Schedule Appointment via the phone and transfer calls by listening attentively and objectively
Transmit customers information to tax preparer via Computer
Greet persons entering establishment, determine nature and purpose of visit.
Office Manager
Johnson, Jones and McGehee Attorney
Huntsville, Alabama
09.2009 - 12.2011
Scheduled and make appointment for Consultations with attorney
Prepare, proofread and Process legal documents such as subpoena, appeals and complaints
Balanced company’s accounts and developed budgets via the intuit quick book
Filed case les for attorney at the courthouse.
Customer Service
Advance America
Huntsville, Alabama
08.2008 - 09.2009
Verify and examine application via the loan tracking software
Locate and notify customer of delinquent account by telephone and speaking effectively
Review loan agreements with customer to assure they are complete and accurate according to Policy.
Education
High school Diploma -
Redford High School
06.2006
Skills
Ten years’ experience in Data Entry; ability to type 45 WPM
Ten years’ experience working with Microsoft Suite
Ten years’ experience working in fast paced Office environment
High Organizational Skills
Perform all task with high level of professionalism and integrity
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