Hi, I’m
Nijah Respress
Summary
Creative, ambitious and self motivated with entrepreneurial aspirations bringing more than 2 years of experience in telecommunications and more than 4 years experience in sales. Resourceful, conscientious and honest with extensive understanding of phone repair and refurbishment. Detail oriented with excellent organizational and customer service skills.
Overview
11
years of professional experience
Work History
Self-employed
IPhone Repair Technician
01.2019 - Current
Job overview
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for consumer products.
Self-employed
Ecommerce
01.2013 - Current
Job overview
- Conducted research and analysis to determine brand positioning and messaging.
- Researched market trends to identify customer needs and preferences for strategic planning.
- Consulted with product development teams to enhance products based on customer interest data.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
Sams Club
Merchandiser
11.2022 - 05.2023
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Kroger
Customer Service Representative
01.2021 - 10.2022
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Savannah State UniversitySavannah, GA
BBA from Business Administration And Management
05.2025
University Overview
- Achieve Atlanta Scholarship Recipient
- TRIO Scholarship Recipient
- 3.0 GPA
Skills
- Maintaining Clean Work Areas
- Preparing Devices
- Search Engine Optimization Practices
- Visual Displays
- Marketing and Advertising
- Consultative Sales Approach
- Customer Relations
Languages
English
Native or Bilingual
Timeline
Merchandiser
Sams Club
11.2022 - 05.2023
Customer Service Representative
Kroger
01.2021 - 10.2022
IPhone Repair Technician
Self-employed
01.2019 - Current
Ecommerce
Self-employed
01.2013 - Current
Savannah State University
BBA from Business Administration And Management
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