Summary
Overview
Work History
Education
Skills
Timeline
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Nijah Roberts

Philadelphia,PA

Summary

Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in Desired Position role.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

2
2
years of professional experience

Work History

Supervisor

Prosegur
08.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained database systems to track and analyze operational data.

Security Officer

Allied Universal Security Services
01.2024 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Daycare Assistant Teacher

Teachable Moments Child Care Center
05.2023 - 01.2024
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.

Education

High School Diploma -

Yes Philly
Philadelphia, PA
06.2022

Skills

  • Customer service
  • Staff management
  • Goal oriented
  • Training and mentoring
  • Attention to detail
  • Employee motivation
  • Team building
  • Schedule development
  • Policy enforcement
  • Public speaking
  • Expectation setting
  • Verbal and written communication
  • Safety protocols

Timeline

Supervisor

Prosegur
08.2024 - Current

Security Officer

Allied Universal Security Services
01.2024 - 08.2024

Daycare Assistant Teacher

Teachable Moments Child Care Center
05.2023 - 01.2024

High School Diploma -

Yes Philly

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Nijah Roberts