Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Her And Reese Boutique
07.2023 - Current
Stocked merchandise, clearly labeling items, and arranging according to size or color
Greeted customers and helped with product questions, selections, and purchases.
Used POS system to process sales, returns, online orders, and gift card activations.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Listened to customer needs and desires to identify and recommend optimal products.
Photograph in store merchandise for social media and online marketing
Gym Receptionist
Walden On Lake Houston Country Club
03.2021 - 07.2023
Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
Checked members into gym by scanning badges.
Monitored check-ins to identify delinquent accounts and collect payments.
Directed guests and appointments to fitness consultants to increase membership enrollments.
Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Beverage Cart Attendant/Food Service Worker
Walden On Lake Houston Country Club
07.2020 - 05.2021
Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
Operated POS system to facilitate cash and credit transactions and refunds.
Managed closing duties by restocking items on cart and reconciling cash drawer.
Greeted guests and inquired into beverage choices.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.