NIK FAYYER
Concord,CA
Summary
Generated significant sales growth by establishing strong client relationships and implementing innovative business strategies.,Achieved a proven track record of revenue enhancement and increased customer loyalty through effective relationship management.,Identified new business opportunities through comprehensive market analysis, strategic product positioning, and targeted marketing tactics.,Elevated customer experience by effectively leveraging business relationships and cutting-edge technology.
Overview
2
2
Certification
14
14
years of professional experience
Work History
Business Development Manager
InnoGen Energy
Pleasanton
07.2020 - 05.2026
- Developed direct sales strategy for X200 portable power hub, met with the lead engineer/CEO to discuss current agenda to implement the next steps.
- Managed client relationships, providing exceptional customer service to ensure satisfaction and retention.
- Oversaw the process of identifying customer needs and providing customer solutions.
- Fostered long-term business relationships with clients through meetings and follow-ups.
Product Specialist
Toyota Dealership
Berkeley
11.2018 - 12.2019
- Met with customers to discuss needs, building rapport and providing product recommendations.
- Identified customer needs to recommend appropriate products based on knowledge of products and brand offerings.
- Presented products to customers through verbal descriptions or demonstrations.
- Contributed to strong sales growth as part of a top sales team.
Inflight Teammate
Virgin America
SFO
04.2014 - 11.2014
- Excelled as an inflight lead within months of starting the position.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Obtained and maintained excellent customer satisfaction.
English Teacher
Business Links
Lima, Peru
07.2012 - 11.2013
- Enhanced class preparation efforts by adhering to Cambridge University teaching guidelines provided by the language institution.
- Delivered English as a Second Language training to upper management at Peruvian companies, fostering professional language development.
- Empowered managers and executives to successfully prepare for exams tailored to their class levels.
- Awarded ‘Teacher of the Year’ by the school.
Education
Bachelor of Science - International Business
San Francisco State University
San Francisco, CA05.2011
Associate in Liberal Arts -
Diablo Valley College
Pleasant Hill, CA05.2006
No Degree - Study Abroad
La Universidad Autónoma de Guadalajara
Guadalajara, Jalisco, México07.2003
Skills
Led collaborative teams to achieve project objectives and enhance cohesion
Cultivated strong communication channels to facilitate stakeholder engagement
Enhanced customer service protocols to improve client satisfaction
Established and nurtured relationships with B2B and B2C clients to drive growth
Oversaw multi-tasking processes to enhance operational efficiency
Directed business development strategies to expand market presence
Leveraged foreign language proficiency to strengthen client relationships
1 year and 4 months ESL class instruction
Certification
Spanish and German
Languages
Spanish
Native or Bilingual
German
Elementary
French
Elementary
Timeline
Business Development Manager
InnoGen Energy
07.2020 - 05.2026
Product Specialist
Toyota Dealership
11.2018 - 12.2019
Inflight Teammate
Virgin America
04.2014 - 11.2014
English Teacher
Business Links
07.2012 - 11.2013
Bachelor of Science - International Business
San Francisco State University
Associate in Liberal Arts -
Diablo Valley College
No Degree - Study Abroad
La Universidad Autónoma de Guadalajara