Nikala Pelvit
Bethel,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Family Advisor / Performance Success Coach
Caring.com
Remote
01.2021 - Current
- Assessed and recommended suitable senior care solutions based on seniors' needs, preferences, location, and financial constraints.
- Trainied and Guided and a team comprising of 10 family advisors in my role as a performance success coach.
Director of Sales and Marketing
Mallard Cove Senior Living
Sharonville, OH
01.2019 - 01.2021
- Collaborated with Executive Director and private owners of a Senior Living Community featuring 125 Independent and Assisted Living apartments and 34 Memory Care apartments to achieve maximum occupancy through strategic planning.
- Established and strengthened relationships with hospital discharge planners, doctors' offices, and various community organizations such as local senior centers and the Chamber of Commerce in order to strengthen our partnerships.
- Led a sales team consisting of two professionals, driving performance through strong sales techniques, fostering relationships, and consistently converting deposits into 6 new resident move-ins monthly.
- Drove business development through call rotation and inquiry follow-up using Sherpa CRM software.
Senior Facility Rehab Director
Select Therapies/AFFIRMA Rehabilitation/Remedy Therapy services
Georgetown, OH
11.2007 - 12.2018
- Managed staff interviews, performance evaluations, and improvement plan implementation along with staff scheduling.
- Attended and contributed in various meetings including PPS, interdisciplinary team, and family care conferences.
- Played a key role in the business leadership team for SNF, focusing on new program development and implementing marketing strategies.
- Cultivated relationships with hospitals, doctors' offices, and community organizations by conducting informative site visits and delivering engaging marketing presentations.
- Optimized patient care by meticulously monitoring and regulating PPS/RUG levels, balancing therapy time, and promptly executing required MDS paperwork.
- Managed therapy department budgets, implementing action plans to meet financial goals and drive program development.
Rehab Program Coordinator
Aegis Therapies
Minneapolis, MN
03.2007 - 10.2007
- Successfully executed treatment plans alongside OTR for patients in multiple settings, ensuring thorough completion of daily and weekly documentation.
- Managed therapy schedules and PPS/RUG levels to ensure appropriate allocation of therapy time for patients and submitted MDS information.
- Participated actively in facility and family meetings on a daily basis
- Completed additional on site tasks as directed by RPM or district manager
Facility Rehab Director in a SNF
Select Therapies
Georgetown, OH
07.2003 - 03.2007
- Responsibilities included: same as job listed above for the same company/location
Certified Occupational Therapy Assistant (COTA/L)
Select Therapies
Georgetown, OH
07.2002 - 07.2003
- Responsibilities included: Working in collaboration with OTR to set up and complete treatments with patients with a variety of diagnosis, providing daily and weekly documentation
- Additional training includes: Knowledge of and hands on experience with e-stim, ultrasound, and diathermy equipment
Education
Associate of Arts Degree -
ND State College of Science
01.2001
Associate of Science Degree in Occupational Therapy -
ND State College of Science
01.2001
Skills
- Effective Communication
- Computer Skills
- Partnership Development
- Client Advocacy
- Relationships and rapport
- Community marketing
- Organization
Fieldwork Experiences
- 8 weeks, Grafton, ND, Developmental Center - developmental disabilities
- 8 weeks, Fargo, ND, Meritcare Medical - physical disabilities
References
- Ali Puckett, Community Development Director, 513-316-9054
- Lori Malone, Occupational Therapist, 606-584-3230
- Brandy Pryor, 513-374-1592
Timeline
Family Advisor / Performance Success Coach
Caring.com
01.2021 - Current
Director of Sales and Marketing
Mallard Cove Senior Living
01.2019 - 01.2021
Senior Facility Rehab Director
Select Therapies/AFFIRMA Rehabilitation/Remedy Therapy services
11.2007 - 12.2018
Rehab Program Coordinator
Aegis Therapies
03.2007 - 10.2007
Facility Rehab Director in a SNF
Select Therapies
07.2003 - 03.2007
Certified Occupational Therapy Assistant (COTA/L)
Select Therapies
07.2002 - 07.2003
Associate of Arts Degree -
ND State College of Science
Associate of Science Degree in Occupational Therapy -
ND State College of Science
Similar Profiles
STEPHANIE FARRELLSTEPHANIE FARRELL
Senior Family Advisor at Caring.comSenior Family Advisor at Caring.com
Liliuokalani McDonaldLiliuokalani McDonald
Family Advisor at Caring.comFamily Advisor at Caring.com
Shayla SavageShayla Savage
Product Manager – Care Recipient Team, Digital Marketing and Global Reviews at Caring.comProduct Manager – Care Recipient Team, Digital Marketing and Global Reviews at Caring.com