Nikale Wright
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Crew members
Bojangles' Famous Chicken 'n Biscuits
09.2024 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and repeat business.
- Operated kitchen equipment efficiently to prepare menu items, ensuring quality and consistency in food presentation.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations at all times.
- Collaborated with team members to streamline operations during peak hours, improving overall service speed and efficiency.
Inbound Warehouse Associate
Amazon
04.2024 - 06.2024
- Processed inbound shipments efficiently, verifying accuracy against purchase orders.
- Utilized warehouse management system to track inventory levels and manage stock locations.
- Operated forklifts and pallet jacks to safely transport materials within the warehouse.
- Conducted regular inspections of incoming goods, ensuring compliance with quality standards.
Truck Loader
UPS
11.2023 - 01.2024
- Loaded and unloaded packages efficiently, ensuring timely processing in fast-paced environment.
- Operated forklifts and hand trucks to transport materials within warehouse safely.
- Organized package sorting by destination, enhancing workflow and reducing delivery times.
- Maintained cleanliness and organization of loading area, promoting safety standards compliance.
- Collaborated with team members to meet daily loading targets and operational goals.
Cashier
Walmart
04.2023 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent record-keeping.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new cashiers on procedures and best practices to ensure compliance.
Cashier
Lowes Foods, LLC
11.2020 - 09.2021
- Great customer service and making sure people leave my line with a smile and I make sure I ask how their days was?, I also do take backs or as other people call them returns but I enjoy doing both..I love making people happy and comfortable
Education
High School Diploma -
Knightdale High School
Knightdale, NC05.2022
Skills
- Cashiering
- Guest services
- Communication skills
- Warehouse Experience
- Heavy Lifting
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safe food handling
- Self-discipline
Timeline
Crew members
Bojangles' Famous Chicken 'n Biscuits
09.2024 - Current
Inbound Warehouse Associate
Amazon
04.2024 - 06.2024
Truck Loader
UPS
11.2023 - 01.2024
Cashier
Walmart
04.2023 - 09.2023
Cashier
Lowes Foods, LLC
11.2020 - 09.2021
High School Diploma -
Knightdale High School