Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
Improved client mental health by utilizing evidence-based therapeutic techniques and interventions.
Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
Assessed new clients thoroughly to determine appropriate level of care and recommend suitable treatment options within the community if needed.
Licensed Clinical Social Worker
Deblin Health Concepts
11.2011 - 03.2023
Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
Participated in clinical supervision to maintain professional development.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Organized clinical documentation, treatment plans, and referrals.
Utilized motivational interviewing techniques to encourage clients towards positive behavioral changes that supported their recovery goals.
Enhanced collaborative care for clients by coordinating with multidisciplinary healthcare teams.
Managed caseload to satisfy multiple patients with diverse needs.
Assisted patients in accessing housing, financial assistance and other community resources.
Completed psychosocial evaluations and needs assessments.
Conducted in-home visits to provide supportive services.
Worked with medical teams, patients and families to implement effective treatment plans.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Performed short-term therapy, provided education and responded to crisis situations.
Facilitated support groups for patients and families dealing with chronic illnesses.
Behavior Health Care Manager
Amerigroup
06.2016 - 10.2022
Maintained detailed records in compliance with agency standards and regulations.
Performs utilization review for behavioral health requests using utilization review criteria, technologies and tools. Identifies, coordinates, and implements high quality, cost-effective alternatives when appropriate to the patient’s condition.
Collaborate with clients, physicians, and other providers to develop and implement client-centered interventions and treatment plans.
Ensured cost effective and efficient utilization of health benefits.
Applies clinical knowledge to work with facilities and providers for care-coordination.
May access and consult with peer clinical reviewers, Medical Directors and/or delegated clinical reviewers to help ensure medically appropriate, quality, cost effective care throughout the medical management process.
Develops relationships with physicians, healthcare service providers, and internal and external customers to help improve health outcomes for members.