Nikayla Carpio
Homestead,FL
Summary
Motivated high school senior, highly driven, and enthusiastic student with a passion for dermatology. Skilled in effective communication and team building. Committed to enhancing customer satisfaction and maintaining a professional reception environment. Whether I’m helping out at a family friend's clinic or volunteering, I thrive on challenges that allow me to learn, grow, improve, and make a positive impact on others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist Volunteer
Prime Health, LLC
Cutler Bay, Florida
05.2024 - 08.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Maintained a clean and organized reception area to uphold company image.
- Organized and coordinated hands-on artistic activities to encourage active participation, involvement and team work.
- Assisted with customer requests and answered questions to improve satisfaction.
Front Desk Receptionist Volunteer
Prime Health, LLC
Cutler Bay, Florida
06.2023 - 08.2023
- Performed data entry into computer systems to maintain accurate records of customer information.
- Responded to customer inquiries via phone, email, and in person.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
Elementary Cheer Coach
Holy Rosary St.Richards Catholic School
Cutler Bay, Florida
01.2023 - 04.2023
- Provided individual coaching to enhance individual skills such as jumps, tumbling, stunts, cheers, chants.
- Encouraged team spirit among participants while maintaining discipline at all times.
- Communicated effectively with parents regarding student progress and upcoming activities and events.
- Organized weekly practice sessions, competitions, and other events related to cheerleading.
- Demonstrated appropriate cheerleading techniques and safety measures to students.
- Created a positive learning environment by encouraging teamwork amongst athletes.
- Helped children develop social skills by encouraging positive interactions with peers.
- Used calm, positive, and encouraging approach with youth.
Education
High School Diploma -
Somerset College Preparatory South Academy
Miami, FL06-2026
Skills
- Effective communication
- Team building
- Adaptability
- Compassionate
- Reliable
- Collaborative
- Basic graphic design
- Public speaking
- Stress management
- Attention to detail
- Verbal and written communication
Certification
- CPR/First aid License
Languages
Spanish
Limited
References
References available upon request.
Timeline
Front Desk Receptionist Volunteer
Prime Health, LLC
05.2024 - 08.2024
Front Desk Receptionist Volunteer
Prime Health, LLC
06.2023 - 08.2023
Elementary Cheer Coach
Holy Rosary St.Richards Catholic School
01.2023 - 04.2023
High School Diploma -
Somerset College Preparatory South Academy
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