Nikayla Norfleet McQueen
Chesapeake,VA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Amazonian
Amazon
10.2025 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
ASSISTANT MANAGER
Arby’s Restaurant
03.2020 - 11.2025
- Organize schedules, workflows, and shift coverage to meet expected business demands.
- Delegate daily tasks to team members to optimize group productivity.
- Enforce company policies and procedures to strengthen operational standards across departments.
- Collaborate with store manager to develop strategies for achieving sales and profit goals.
- Initiate inventory control measures to manage and replenish stock, support cost levels, and meet customer demand.
- Complete thorough opening, closing, and shift change functions to maintain daily operational standards.
- Monitored food safety standards and compliance with health regulations during operations.
- Conducted regular training sessions for team members to enhance service efficiency.
INTERN
7th District Court Service Unit for Juvenile and Domestic Relations
06.2025 - 08.2025
- Observed court proceedings and probation meetings
- Shadowed probation officers and learned about case management, supervision, and diversion programs
- Maintained confidentiality of juvenile case records
- Assisted with data entry, documentation, and case file preparation
- Developed professional communication, confidentiality, and time management skill
- Supported probation officers with monitoring compliance of juvenile rehabilitation programs.
- Organized case files and documentation to streamline access for ongoing investigations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Criminal Justice Major Concentration in Forensic Investigation
Virginia State University
Petersburg, VA12.2025
Skills
- Complex Problem Solving
- Documentation and Report writing
- Detail Oriented
- Strong work ethic
- Communication
- Critical Thinking
- Active Listener
- Time management
Timeline
Amazonian
Amazon
10.2025 - Current
INTERN
7th District Court Service Unit for Juvenile and Domestic Relations
06.2025 - 08.2025
ASSISTANT MANAGER
Arby’s Restaurant
03.2020 - 11.2025
Bachelor of Science - Criminal Justice Major Concentration in Forensic Investigation
Virginia State University