Nikolas Brooks

• Stocked fruits and vegetables and removed old or poor quality products.
• Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
• Checked for outdated and overripe grocery items and removed from inventory.
• Kept tidy and organized area to comply with cleanliness standards.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
• Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
• Blocked produce and culled damaged or spoiled pieces.
• Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Trained new employees to provide knowledge of proper produce handling and rotation procedures.
• Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
• Developed strong rapport with customers and created positive impression of business.

• Managed schedules, accepted time off requests and found coverage for short shifts.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

• Managed schedules, accepted time off requests and found coverage for short shifts.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Assisted in recruitment to build team of top performers.
• Educated staff on organizational mission and goals to help employees achieve success.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

• Shop customers orders in a timely and accurate fashion.

• Organize picked orders by filing them into their proper locations.

• Dispensing orders to customers promptly to maintain high metrics.

• Motivating others to work more efficiently.

• Making myself available to associates and customers when needed.

• Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
• Handled installations and service of both septic tanks and wastewater systems.
• Filled out accurate logs and job reports after every service call and submitted for supervisor review.
• Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
• Boosted company reputation through exceptional customer service and communication during sewer drain projects.
• Maintained high levels of customer retention and referrals, attributed to professionalism and quality workmanship in sewer drain services.
• Monitored parts and equipment use during service calls and noted any particular piping or mechanical issues.
• Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
• Described diagnosed problems to customers and offered solutions.
• Transported materials and tools to job site and accounted for tools.
• Communicated with clients to decipher nature of reported issues.
• Operated necessary equipment within manufacturer's safety and operation guidelines.
• Maintained up-to-date knowledge on latest tools and technologies, resulting in improved service delivery to clients.
• Traveled and transported coworkers to commercial and residential job sites.
• Reduced blockage recurrence rates by implementing preventive maintenance practices for clients.
• Effectively utilized advanced diagnostic tools like CCTV cameras during inspection procedures which resulted in pinpointing exact location of blockages.
• Diagnosed and repaired plumbing components to include toilets, faucets, and drains.
• Expedited emergency response times, ensuring prompt resolution of critical sewer drain issues.
• Conducted thorough inspections to accurately identify root causes of sewer drain problems before initiating repairs or replacements.
• Established trust with clients through transparent cost estimates and clear explanations of required services prior to commencing work assignments.

• Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
• Filled out accurate logs and job reports after every service call and submitted for supervisor review.
• Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
• Boosted company reputation through exceptional customer service and communication during sewer drain projects.
• Maintained high levels of customer retention and referrals, attributed to professionalism and quality workmanship in sewer drain services.
• Monitored parts and equipment use during service calls and noted any particular piping or mechanical issues.
• Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
• Described diagnosed problems to customers and offered solutions.
• Transported materials and tools to job site and accounted for tools.
• Communicated with clients to decipher nature of reported issues.
• Operated necessary equipment within manufacturer's safety and operation guidelines.
• Maintained up-to-date knowledge on latest tools and technologies, resulting in improved service delivery to clients.
• Traveled and transported coworkers to commercial and residential job sites.
• Reduced blockage recurrence rates by implementing preventive maintenance practices for clients.
• Effectively utilized advanced diagnostic tools like CCTV cameras during inspection procedures which resulted in pinpointing exact location of blockages.
• Diagnosed and repaired plumbing components to include toilets, faucets, and drains.
• Expedited emergency response times, ensuring prompt resolution of critical sewer drain issues.
• Conducted thorough inspections to accurately identify root causes of sewer drain problems before initiating repairs or replacements.
• Assisted with Municipal Vactor and Sewer Jet work.
• Assisted with cleaning and pumping of catch basins, commercial grease pits, etc...
• Excavation to repair and replace water services and sewer laterals.
• Installed shoring as well as having ladder on excavations.
• PPE such as hardhats, gloves, boots, waiters, and masks when needed.