Summary
Overview
Work History
Education
Skills
References
Timeline
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Nikcole Nunn

Summary

Accomplished Executive Administrative Assistant with extensive experience supporting senior executives. Demonstrated expertise in office management and high-level administrative functions, evidenced by successful optimization of operations and project management initiatives. Exceptional communication skills enhance problem-solving abilities, driving improvements in workflow processes. Renowned for cultivating positive work environments and establishing strong relationships with diverse stakeholders. Proficient in fast-paced settings and adept at managing last-minute changes. Excels under pressure, consistently achieving high standards for quality and efficiency.

Overview

6
6
years of professional experience

Work History

Security Specialist

Headquarters Defense Logistics Agency
Fort Belvoir, VA
02.2025 - Current
  • Preforms as a Security Specialist supporting Agency Synchronization Operations Center (ASOC) within the Directorate Operations (J3)/Operations and Sustainment Division (J31) at the Defense Logistics Agency.
  • Educated workforce, and enforced DoD Operational Security, Information Security, Personnel Security, and Physical Security. policies and procedures.
  • Conducted regular inspections of secured areas to identify any security breaches or suspicious activities.
  • Provided training to staff on physical security protocols such as visitor management, alarm response procedures.

Executive Administrative Assistant

Headquarters, Defense Logistics Agency (DLA)
Fort Belvoir, VA
05.2024 - 02.2025
  • Provided executive administrative assistance directly to the Director of Logistics Operations (J3), a three-star military officer.
  • Worked closely with the DLA Logistics Operations Executive Officer and Chief of Staff to support the Director, Deputy Directors, to ensure the continuity of business operations.
  • Performed a wide range of administrative and management support duties, including, but not limited to, undertaking special projects and studies, and managing the day-to-day functions of the J3 Front Office.
  • Assisted with special projects such as researching topics or creating presentations for management review.
  • Recommended and implemented broad internal technical and administrative policies and procedures within the J3 front office.
  • Ensured that the Directors' vision and values are communicated and integrated into work plans, work products, and services.
  • Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
  • Primary Executive Travel Planner for the Director and Front Office Staff. Ensured all travel conducted was within the guidelines of the Joint Travel Regulations (JTR).
  • Managed the directorates' front office travel budget by closely monitoring travel expenses and anticipated future funding requirements.
  • Provided direction and established procedures concerning the administration, flow, and operational control of management support functionality.
  • Directed and performed the development of written administrative procedures pertaining to management matters.
  • Managed the J3 Front Office suspense system and controlled internal and external correspondence, validating the completeness and technical accuracy of responses to internal and external customers.
  • Ensured collaboration and communication among action officers and the front office was clear, concise, and focused on organizational goals and objectives.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Managed external contacts and kept track of periodic communication needed for priority actions.

Administrative Support II Journeyman Lead/Office Administrator

C2 ALASKA, LLC/U.S. Securities and Exchange Commission (SEC)
Washington, DC
03.2023 - 05.2024
  • Provided administrative support to the Lead Office of Human Resources Officer of the United States Securities and Exchange Commission (SEC).
  • Managed physical mail distribution on-site.
  • Independently applied procedures and practices within established guidelines. Formulated plans to ensure the accomplishment of organizational goals and objectives. Was responsible for inspecting completed work for accuracy and compliance with established procedures.
  • Provided guidance and worked through administrative problems with management. Developed plans to prevent setbacks on the job expectations, in relation to scheduled requirements. Provided management with methods to enhance productivity.
  • Maintained a complete records management program covering highly sensitive, specialized subject matter, and other materials, ensuring 100% accountability of records throughout their lifecycle.
  • Provided security escort support for visitors attending meetings, conferences, and the SEC staff and Chairman's office.
  • Served as the primary travel administrator. Directly responsible for coordinating travel arrangements for senior staff members, including flights, hotels, and car rentals.

Administrative Assistant III

GreenKey Resources
McLean, VA
06.2022 - 10.2022
  • PROGRAM MANAGEMENT. Professionally and tactfully performed the duties of a Corporate Operations / Administrative Assistant III for GreenKey Resources and their affiliates. Diligently provided various administrative service support to Corporate Operations and other departments within the organization. Diligently worked with the company Binker, Dijker and Otte (BDO). Briefed and provided accurate information to leadership in support of the organization’s mission. Was responsible for conducting new hire orientation for a group of 12. Utilized various advanced software, enabling the production of a wide range of documents. Was responsible for reviewing administrative correspondence and policies to determine impact on operations. Provided superior customer service. Independently planned work, set priorities, and scheduled work necessary to assure effective and expeditious accomplishment of priorities without adverse effects on regular and recurring work. Assisted with local marketing events including but not limited to creating nametags, registration, setup / takedown, and updating the marketing calendar management. Consistently met deadlines for grace period and time constraint work. Effectively prioritized work to ensure efficiency.
  • ADMINISTRATIVE MANAGEMENT/SUPPORT SERVICES. Independently entered, modified, and updated textual and statistical data. Was responsible for aspects of calendar management of three partners within the firm and one Director. Independently extracted data for a variety of management purposes including but not limited to printing reports, graphs and/or charts. Typed a wide variety of correspondence, reports, records and documents. Routed correspondence in a timely manner and within proper guidelines. Typed technical plans, reports and other project documentation in final format from rough notes and/or drafts. Ensured that correct grammar, spelling, capitalization, punctuation, and format was used. Ensured all incoming and outgoing correspondence including but not limited to memos, serial letters, courier letters, bids, technical reports, quick response reports, transmittals, test plans, and unclassified/classified messages were properly typed, formatted, error-free, and grammatically correct. Independently prepared a wide variety of recurring correspondence, internal reports, and other documents in draft and final form using appropriate software including but not limited to Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. Properly and expertly utilized various office equipment including but not limited to fax machines, typewriters, and multi-function copiers. Was responsible for processing administrative action items for travel requests.
  • Hours per week: 40

Administrative Specialist

Arlington County Government
Arlington, VA
02.2021 - 02.2022
  • PROGRAM MANAGEMENT. Professionally and tactfully performed the duties of a Training Coordinator / Administrative Specialist for Arlington County Government and their affiliates. Was responsible for reviewing administrative correspondence and policies to determine impact on operations. Monitored and briefed senior officials including but not limited to the Operations Manager, Operations Engineering Manager, and Bureau Chief on Training Programs’ results for seven different divisions to help guide departmental decisions. Effectively collaborated with internal and external stakeholders (inclusive of vendors) to ensure that all Career Path training information was captured, well organized, and/or inputted into Taleo (Learning Management System) monthly. Provided superior customer service. Consistently met deadlines for grace period and time constraint work. Troubleshot processes and/or issues within Taleo while working within the confines of the system. Attended weekly Career Path collaboration sessions and all other identified Taleo-related training events. Was responsible for coordinating with external personnel and internal Safety Specialists to maintain quality control. Effectively prioritized work to ensure efficiency. Performed other duties as assigned.
  • TRAINING AND FACILITATION. Performed various functions as a Taleo Learning Management System (LMS) Administrator for 176 individuals including but not limited to data entry, data manipulation, and analytics to independently troubleshoot and resolve training and development related system issues. Managed time, setup, certifications, and attendance for training to include logging information into Taleo. Often proctored exams. Was responsible for all aspects of training, facilitating exams/quizzes, authoring learning plans, and certifying tracks in Taleo. Monitored key performance milestones for over 150 technicians’ advancement. Applied quantitative research methods by using questionnaires, conversational discussions, and methods of behavioral observation to identify and resolve learning obstacles. Identified, acknowledged, and rectified gaps in knowledge of proper performance. Developed weekly and monthly status reports on training through analytics and summarization of inputted data. Was responsible for scheduling, coordinating, and facilitating training events. Responsible for prioritizing and tracking training based on the expiration date of certifications and/or certificates. Independently scheduled, coordinated, and facilitated training events including new training. Provided advice and guidance on a new Diversity, Equity and Inclusion (DEI) training program which was of a sensitive, controversial matter to drive learning, and dialogue among employees. Tracked and monitored training activities. Trained bureau staff on the capabilities of Taleo.
  • ADMINISTRATIVE MANAGEMENT/SUPPORT SERVICES. Generated reports to check certifications and maintained calendar updates for the training calendar. Routed correspondence in a timely manner and within proper guidelines. Ensured that correct grammar, spelling, capitalization, punctuation, and format was used. Independently prepared a wide variety of recurring correspondence, internal reports, and other documents in draft and final form using appropriate software including but not limited to Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. Properly and expertly utilized various office equipment including but not limited to fax machines, typewriters, and multi-function copiers.
  • FINANCIAL AND CONTRACT MANAGEMENT. Completed purchase orders (POs) as needed. Followed the process for the creation and submission of Quick Quotes and invoices from inception to liquidation. Independently researched training options via solicitation of agreements and/or contracts with external companies for relevant training.
  • Hours per week: 40

Executive Assistant / Department Manager

The Salvation Army
Washington, DC
12.2019 - 01.2020
  • PROGRAM MANAGEMENT. Tactfully and professionally performed the duties of an Executive Assistant / Department Manager for the Salvation Army. Ensured the day-to-day action items including but not limited to requests for vehicle requests, managed the organizational fleet, and automotive related issues. Reviewed issues and requests with little to no supervision. Consulted management concerning determinations on highly sensitive and/or complex matters. Consistently met deadlines for grace period and time constraint work. Performed other duties as assigned.
  • FINANCIAL MANAGEMENT. Provided administrative support for the Divisional Secretary Chief Financial Officer (CFO) of the Divisional Headquarters and the entire finance department of 12. Prioritized action items and coordinated responses with established deadlines. Analyzed data and information. Collected all sensitive financial mail, reviewed data for content, and assigned appropriate action and/or distribution within the department. Independently maintained a bank account database and managed account signatures.
  • ADMINISTRATIVE MANAGEMENT. Generated certification check reports and maintained calendar updates. Routed correspondence in a timely manner and within proper guidelines. Reviewed, composed, and prepared confidential, technical, and complex paperwork, i.e., correspondence, agreements, applications, Power of Attorney’s, etc. Created and maintained databases and Adobe Signatures. Ensured that correct grammar, spelling, capitalization, punctuation, and format was used. Independently prepared a wide variety of recurring correspondence, internal reports, and other documents in draft and final form using appropriate software including but not limited to Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. Properly and expertly utilized various office equipment including but not limited to fax machines, typewriters, and multi-function copiers.
  • Hours per week: 35

Travel Coordinator

WITS Solutions
Fort McNair, DC
11.2019 - 12.2019
  • PROGRAM MANAGEMENT. Tactfully and professionally performed the duties of a Travel Coordinator for WITS Solutions. Worked with the Office of the Assistant Secretary for Preparedness and Response (ASPR) within the Department of Health and Human Services (HHS). Utilized Concur.gov to audit travel authorization and submittals in accordance with (IAW) Assistant Secretary for Preparedness and Response (ASPR) policy. Documented and resolved audit exceptions found to mitigate travel claims with the Project Manager (PM). Followed up on the status of travel vouchers for individuals for various disasters and regular standard travel. Updated steps in the approval process for travelers in Concur.gov and the Response Management Systems (RMS). Analyzed data, information, and updated shared spreadsheets to display the latest updates on travel requests / voucher status. Coordinated activities with the Incident Management Team (IMT) within the Secretary’s Operations Center (SOC). Independently created travel authorizations and vouchers for response and standard travel using the Concur system based on parameters set by the Project Manager (PM). Performed other administrative functions assigned by the Project Manager (PM) in support of the mission. Composed emails to internal and external stakeholders. Ensured that correct grammar, spelling, capitalization, punctuation, and format was used. Independently prepared a wide variety of recurring correspondence, internal reports, and other documents in draft and final form using appropriate software including but not limited to Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. Properly and expertly utilized various office equipment including but not limited to fax machines, typewriters, and multi-function copiers. Performed others as assigned.
  • Hours per week: 40

Education

Bachelor's degree - Economics

Northeastern Illinois University
Chicago, IL, United States
01.2013

Associate's degree -

Malcolm X Community College
Chicago, IL, United States
01.2009

Skills

  • Adobe Acrobat
  • Microsoft Office (M365) Suite
  • Microsoft SharePoint Content Management
  • Human Resource Management
  • Timekeeping (Deltek / CostPoint)
  • Government Executive/Senior Leader Travel Management (E2 Travel/Defense Travel System)
  • DoD Information, Physical, Operational Program Management
  • Compliance enforcement
  • Stakeholder communication
  • Business Continuity

References

References available upon request.

Timeline

Security Specialist

Headquarters Defense Logistics Agency
02.2025 - Current

Executive Administrative Assistant

Headquarters, Defense Logistics Agency (DLA)
05.2024 - 02.2025

Administrative Support II Journeyman Lead/Office Administrator

C2 ALASKA, LLC/U.S. Securities and Exchange Commission (SEC)
03.2023 - 05.2024

Administrative Assistant III

GreenKey Resources
06.2022 - 10.2022

Administrative Specialist

Arlington County Government
02.2021 - 02.2022

Executive Assistant / Department Manager

The Salvation Army
12.2019 - 01.2020

Travel Coordinator

WITS Solutions
11.2019 - 12.2019

Bachelor's degree - Economics

Northeastern Illinois University

Associate's degree -

Malcolm X Community College

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Nikcole Nunn