Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikcolette Jones

Benton,AR

Summary

Skilled in commercial transportation, vehicle maintenance, and safety compliance. Excel at communication, adaptability, multitasking, and problem-solving to navigate unexpected challenges on the road.

Committed to improving customer satisfaction and driving positive outcomes at building productive working relationships with agents, lenders, appraisers, title companies, and surveyors.

Devoted to giving every customer a positive and memorable experience.

Overview

31
31
years of professional experience

Work History

Real Estate Agent

Old South Realty
Benton, AR
07.2024 - Current
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Conducted open houses and showings of properties to prospective buyers.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Researched zoning regulations for specific areas when preparing property listings.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Scheduled home viewings with potential buyers.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Generated list of properties to meet specific client needs.

Owner/President

Bad Boy Trucking,LLC
Benton, AR
10.1998 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Negotiated contracts with vendors and suppliers.
  • Maintained relationships with existing clients by providing superior customer service.
  • Researched potential partners in order to expand services offered.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted performance reviews for employees on a regular basis.
  • Set pricing structures according to market analytics and emerging trends.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Realtor

Century 21
Benton, AR
06.2016 - 06.2024
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Conducted open houses and showings of properties to prospective buyers.
  • Answered inquiries from potential buyers regarding features of property listings.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Collaborated with colleagues to develop strategies for attracting new clients.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Educated customers about mortgage products and loan processes relevant to their needs.
  • Responded promptly to customer inquiries via phone or email regarding available properties.
  • Attended industry events such as conferences or seminars related to real estate topics.
  • Monitored changes in local markets that could affect the value of listed properties.
  • Managed real estate transactions from initiation to closing.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Represented buyers and sellers in major real estate transactions.
  • Scheduled home viewings with potential buyers.
  • Researched and determined competitive market price.
  • Accompanied buyers during property inspections.

Server

Blue Heaven
Benton, AR
05.2019 - 11.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

Famous Daves BBQ
Little Rock , AR
01.2008 - 08.2011
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Trained new employees to perform duties.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.

Dental Assistant

Hestir And Allen Family Dental
Dewitt, AR
01.2000 - 06.2007
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Created and fit dental appliances for patients. adjusting as necessary.

Mail Carrier

USPS
Gould, AR
03.1994 - 06.1998
  • Sorted mail to be delivered according to route and customer address.
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Operated a vehicle in accordance with safety regulations.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Performed regular maintenance checks on assigned vehicle.
  • Provided friendly customer service at all times while delivering mail.
  • Verified accuracy of addresses before delivering packages.
  • Assisted other carriers with their routes as needed during peak periods.
  • Organized parcels into appropriate size containers for transport.
  • Kept up-to-date knowledge of postal rates, regulations, and procedures.
  • Ensured compliance with federal laws related to privacy protection.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Scanned labels on letters or parcels to confirm receipt.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.

Education

High School Diploma -

Foothill High School
Bakersfield, CA
06-1991

Skills

  • Recruiting clients
  • Property Assessments
  • Traditional marketing
  • Negotiations expert
  • Contract Negotiation
  • Lender relations
  • Contract Preparation
  • CRM software use
  • Homeowners insurance knowledge
  • National Association of Realtors
  • Excellent communicator

Timeline

Real Estate Agent

Old South Realty
07.2024 - Current

Server

Blue Heaven
05.2019 - 11.2023

Realtor

Century 21
06.2016 - 06.2024

Server

Famous Daves BBQ
01.2008 - 08.2011

Dental Assistant

Hestir And Allen Family Dental
01.2000 - 06.2007

Owner/President

Bad Boy Trucking,LLC
10.1998 - Current

Mail Carrier

USPS
03.1994 - 06.1998

High School Diploma -

Foothill High School

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Nikcolette Jones