Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nike’ K. Shelton Romero

Summary

Dynamic leader with extensive management experience in administration and team development. Transformed underperforming branches into top performers through strategic resource allocation and effective budget management. Proven expertise in executing business strategies and optimizing financial performance while building strong professional relationships. Recognized for innovative problem-solving and effective communication that enhance organizational success.

Overview

14
14
years of professional experience

Work History

Director, Branch Network

ALTAONE CREDIT UNION
01.2024 - 07.2025
  • Oversaw operations of twelve branches, ensuring compliance with policies and standards.
  • Directed deposit portfolio of $745 million and loan portfolio exceeding $128 million.
  • Achieved 135% of annual lending production goal in 2024, generating $15 million in new loans.
  • Implemented long-range strategy for retail branches, emphasizing membership growth and lending production.
  • Designed outbound sales campaign for fee income products, resulting in $300,000 additional revenue.
  • Developed playbook for branch staff to ensure consistent service quality and member experience.
  • Established clear performance metrics to drive member-focused strategic initiatives.
  • Mentored staff using succession planning methodologies to enhance team culture.

Regional Manager- East Region

ALTAONE CREDIT UNION
01.2023 - 01.2024
  • Maximized productivity across seven branches, enhancing member and team experiences.
  • Collaborated with Senior Management to develop growth strategies that improved profitability.
  • Executed strategic initiatives to meet sales and service objectives.
  • Reviewed operational practices, ensuring effective risk management standards.
  • Established performance-driven branch sales environments through mentoring and clear expectations.

CORPORATE SERVICE MANAGER III

ALTAONE CREDIT UNION
01.2021 - 01.2023
  • Oversaw operations at three locations: China Lake Base, Corporate, and North, leading a team of 22 staff members.
  • Managed a deposit portfolio exceeding $373 million, achieving consistent growth.
  • Directed a loan portfolio surpassing $47 million, successfully meeting production goals.
  • Strengthened internal and external business partner relationships to enhance collaboration.
  • Developed a branch sales environment through mentorship, clear expectations, and performance tracking.
  • Coordinated credit union events in partnership with various departments to boost engagement.
  • Collaborated with Training to design curriculum that improved staff knowledge and supported credit union objectives.

AVP, BRANCH MANAGER

FIRST BANK
01.2018 - 01.2021
  • Increased branch loan portfolio by 400% through strategic initiatives.
  • Boosted branch core deposits by 230% via targeted outreach and relationship building.
  • Enhanced non-interest income by 300% through innovative product offerings.
  • Elevated branch ranking from 86 to 26 within six months, showcasing rapid growth.
  • Cultivated strong relationships with business partners to drive collaboration.
  • Completed Mentorship Program to develop leadership skills.
  • Contributed as a member of Corporate Sustainability Group to promote eco-friendly practices.

DIRECTOR OF OPERATIONS

CAMINO FEDERAL CREDIT UNION
01.2015 - 01.2018
  • Led project management for core system conversions, enhancing operational efficiency.
  • Directed online banking, card services, and phone system conversion initiatives.
  • Designed and maintained policies and procedures to ensure compliance and consistency.
  • Coordinated CPA and NCUA audits, ensuring adherence to regulatory requirements.
  • Established internal controls to mitigate risks across operations.
  • Managed deposit operations with emphasis on developing digital delivery channels.

CLIENT SERVICE MANAGER

FIRST BANK
01.2012 - 01.2015
  • Ensured compliance with all banking regulations and requirements.
  • Reviewed, processed, and administered loan proposals to achieve timely closures.
  • Coached staff to enhance performance and operational efficiency.
  • Oversaw branch operations and new account functions to streamline processes.

Education

Criminalistics

Southern New Hampshire University
Hooksett, NH

Human Resources Management

California State University, Fullerton
Fullerton, CA

Skills

  • Business and revenue growth
  • Data analysis
  • Strategic planning
  • Team leadership
  • Marketing and business development
  • Due diligence
  • Research and development
  • Human resources management
  • Process improvement
  • Training and education
  • Strategic budgeting
  • Staff management
  • Policy design
  • Financial performance management
  • Organizational reengineering
  • Project management
  • Audit compliance
  • Operations management

Timeline

Director, Branch Network

ALTAONE CREDIT UNION
01.2024 - 07.2025

Regional Manager- East Region

ALTAONE CREDIT UNION
01.2023 - 01.2024

CORPORATE SERVICE MANAGER III

ALTAONE CREDIT UNION
01.2021 - 01.2023

AVP, BRANCH MANAGER

FIRST BANK
01.2018 - 01.2021

DIRECTOR OF OPERATIONS

CAMINO FEDERAL CREDIT UNION
01.2015 - 01.2018

CLIENT SERVICE MANAGER

FIRST BANK
01.2012 - 01.2015

Criminalistics

Southern New Hampshire University

Human Resources Management

California State University, Fullerton
Nike’ K. Shelton Romero
Resume profile created at Resume-Now.com