Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nike Wickert

Houma,LA

Summary

Experienced professional specializing in team leadership and customer satisfaction. Proven track record in staff training and operational optimization, resulting in improved service quality. Fast learner with strong communication abilities and adeptness in new software. Focused on maintaining high standards and efficiently addressing customer concerns.

Overview

6
6
years of professional experience

Work History

Driver

Dominos Pizza Inc.
06.2025 - Current
  • Delivered pizza orders efficiently, ensuring timely customer satisfaction through effective route planning.
  • Maintained cleanliness and organization of delivery vehicle, adhering to safety regulations and company standards.
  • Communicated effectively with customers regarding order status and resolved any delivery issues promptly.
  • Assisted in training new drivers on company policies, delivery procedures, and safety protocols.
  • Morning Prep Person, made sure there was enough product and ingredients for throughout the day. Made sure ingredients were fresh and not out-of-date.

Shift Lead

Smoothie King
03.2024 - 03.2025
  • Supervised daily operations, ensuring adherence to quality and safety standards.
  • Trained new team members on efficient smoothie preparation and customer service protocols.
  • Implemented inventory management practices, optimizing stock levels and reducing waste.
  • Enhanced customer satisfaction through prompt service and personalized recommendations.
  • Led team meetings to communicate goals, updates, and motivational strategies for staff engagement.
  • Coordinated shift schedules, balancing staffing needs with peak business hours.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Office Cashier

Rouses Markets
03.2020 - 01.2021
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided information on products and services.
  • Maintained organized cash drawer, ensuring all cash handling procedures were followed.
  • Supported daily operations by restocking merchandise and maintaining cleanliness in the checkout area.
  • Handled Utility Bills and Money Orders.

Education

South Lafourche High School
Cut Off, LA
05.2019

Skills

  • Very well spoken and easy to communicate with
  • Quick learner
  • Good with learning computer programs

Timeline

Driver

Dominos Pizza Inc.
06.2025 - Current

Shift Lead

Smoothie King
03.2024 - 03.2025

Office Cashier

Rouses Markets
03.2020 - 01.2021

South Lafourche High School

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