Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessDevelopmentManager

Ni’Keira Jackson

Quincy,FL

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged POS systems and exceptional customer service skills at Walmart, boosting sales through product recommendations. My collaborative spirit and proficiency in medical equipment operation at Next Step Health Care Center underline my ability to meet diverse client needs with compassion and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
04.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Medical Assistant Student

Next Step Health Care Center
05.2024 - 06.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Measured patient pulse oximetry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.

Crew Member

McDonald's
06.2022 - 04.2023
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

Popeyes
03.2022 - 06.2022
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

McDonald's
02.2021 - 02.2022
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

East Gadsden High School
Havana, FL
05.2023

Skills

  • POS Systems
  • ID Verification
  • Payment Collection
  • Customer Service
  • Customer Assistance
  • Procedure Assistance
  • Compassionate
  • Maintaining confidentiality
  • Medical Equipment Operation
  • Specimen handling
  • Health Education
  • Patient Care

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Recognized for outstanding dedication to patient care.
  • Achieved Result through effectively helping with Task.

Certification

Medical Assistant

Timeline

Medical Assistant Student

Next Step Health Care Center
05.2024 - 06.2024

Cashier

Walmart
04.2023 - Current

Crew Member

McDonald's
06.2022 - 04.2023

Crew Member

Popeyes
03.2022 - 06.2022

Crew Member

McDonald's
02.2021 - 02.2022

East Gadsden High School

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Ni’Keira Jackson