Nikema Silas
Memphis,TN
Summary
Efficient and detail-oriented individual with background experience in education, customer service, and laboratory work. Dedicated to continuing professional growth through training. Seeking a responsible career opportunity to fully utilize appropriate training and skills, while making a significant contribution to the success of the company.
Overview
12
12
years of professional experience
Work History
Special Education Assistant
Shelby County Schools
10.2017 - Current
- Facilitated student success and academic growth by partnering with teachers to implement suitable lessons tailored to individual students
- Provided timely and frequent feedback to students to encourage open communication
- Presented friendly customer service to students, teachers, parents, and visitors
- Maintained diligent records and prepared required reports
Lab Assistant
Oxford Immunotec Lab
07.2016 - 08.2017
- Used knowledge of microbiology techniques and terminology to collect samples, conduct research, and interpret data
- Operated, maintained, and sterilized lab equipment including, microscopes, centrifuges, rotators, and incubators to ensure accurate results
- Effectively managed samples and recorded data into the LIMS system
- Followed PPE requirements and safety regulations to reduce exposure to hazardous chemicals
Clerical Receptionist
Open Arms Care Co
05.2013 - 06.2016
- Processed client information, including sorting mail and entering data received into the client management system
- Handled incoming/outgoing calls on a multi-line phone system
- Welcomed and greeted all clients and visitors
- Arranged meetings, scheduled interviews and appointments, and operated a variety of office equipment
Billing Specialist PRN
Saint Francis Hospital
08.2012 - 02.2013
- Followed up with patients about insurance companies and outstanding bills
- Prepared and sent invoices and claims for payment
- Managed office equipment and supplies
- Communicated effectively and professionally with patients
Education
Bachelor of Science - Biology
Mississippi Valley State University
Itta Bena, MS05.2004
Skills
- Communication
- Adaptability
- Critical Thinking
- Team Collaboration
- Microsoft Word/Excel
- Inbound/Outbound Calls
- Time Management
- Detailed Oriented
- Data Entry
- Medical Terminology
- Multitasking
- Scheduling/Billing
Timeline
Special Education Assistant
Shelby County Schools
10.2017 - Current
Lab Assistant
Oxford Immunotec Lab
07.2016 - 08.2017
Clerical Receptionist
Open Arms Care Co
05.2013 - 06.2016
Billing Specialist PRN
Saint Francis Hospital
08.2012 - 02.2013
Bachelor of Science - Biology
Mississippi Valley State University
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