
Dynamic customer service professional with extensive experience at SITEL Worldwide, excelling in problem resolution and active listening. Proven track record of enhancing customer satisfaction through effective communication and efficient documentation. Skilled in data entry and call center operations, consistently delivering exceptional support and fostering positive client relationships.
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Call center experience
Computer proficiency
Call center operations
Paperwork processing
Appointment scheduling
Documentation
Administrative support
Technical support