Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Activity Assistant
Dahlia's Gardens
04.2024 - 08.2024
Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
Boosted social interaction among residents through the organization of group events and outings.
Assisted in the development of individualized care plans by contributing insights on residents'' interests, preferences, and abilities gathered during activities engagements.
Enhanced resident engagement by developing and implementing creative activities tailored to individual needs.
Reinforced a sense of purposefulness among seniors by organizing opportunities to give back to the community through volunteering efforts or philanthropic initiatives.
Coordinated volunteer involvement in activities, increasing community connections and fostering positive experiences for all involved parties.
Directed art therapy sessions, empowering participants to express themselves creatively while enhancing cognitive function and dexterity skills.
Catering Server
Elliots
02.2024 - 08.2024
Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.
Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Utilized proper food handling techniques to establish safety and quality of food served.
Dietary Aide
The Greens in Pinehurst
01.2023 - 02.2024
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Followed all food safety regulations while preparing meals for patients.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Discarded outdated food products and maintained waste disposal procedures.