Niketa Wright

Collect delinquent rents

Draft notices including lease violations, 3-day and 30 day notices

Prepare weekly and daily reports, resident communication and move-in/move/out processes

Show vacant units to perspective tenants as requested by the central office staff, secure vacant units, and provide vacancy update to central staff

Document and communicate tenant complaints and requests to Regional Community Manager and Central Office

Report maintenance problems as needed including submitting online maintenance requests

Orient and instruct new tenants on property operations and appliance/equipment operation

Assist in organizing, planning and implementing unit inspections and resident activities

Maintain tenant list

Enforce all property rules including parking/valid vehicle registration requirements

Update signage, maintain front door entry programming and alarm system information

Maintain calendars for community rooms and distribute and post notices and announcements.

Respond to alarms (such as fire and nurse pull alarms) and resolve or refer emergencies to appropriate personnel and authorities

Inform Regional Community Manager and Central Office staff of potential or actual tenant lease violations

Establish and maintain effective and cooperative working relationships with tenant, co-workers and management

Attend resident meetings and trainings as required

Place recycling bins in parking lots before pick-u, and return bins after pick-up

Respond to telephone calls and emails in a timely manner

Provide cover for other Property Community Managers at other sites during absences

Participate in the annual income certification process for existing and new residents including scheduling appointments, collecting documentation, completing, filing and scanning certification paperwork

Process incoming rents in Yardi Daily and Weekly Community Upkeep

Walk the full property at the start and end of each day and note any maintenance needs, hazardous conditions, graffiti, or lease violations. Report on the daily log and submit to Regional Community Manager and Central Office corrective action items

May perform general light custodial work including picking up debris in common areas

Ensure that property maintains attractive "curb appeal" at all times.

Communicated regularly with owners and investors on vacancy rates, tenant issues, physical conditions of properties and financial expenses. Collected rents, deposits and managed financial expenses, budgeting and reporting for owners; reporting includes keeping financial records from property operations, creating monthly and yearly financial building budgets. Professionally resolve tenant complaints and property concerns; proven efficiency resolving emergency after-hour issues (oncall 24/7 once per month). Oversee eviction proceeding, including liaising with Landlord Tenant Resolution Board. Conducted daily meetings with all staff including maintenance team to ensure the property was on track with scheduled tasks and unit turns.

Approve move-in applications
Review and approve HUD program violations
Review a percentage of all recertifications
Process and submit timely all required monthly, quarterly and annual compliance reporting.
Approve move in applications for program eligibility as needed.
Oversee the rent-up of new properties or acquisition/rehab sites; organize and submit first year files to agencies, syndicator, investors and make any recommended corrections to those files when requested.
Store both electronic and physical copies of first year files appropriately.

Ensured that all 40 assigned properties stayed in compliance with Hud, RD and Tax Credit. Approved/Denied Rental Applications Audited all files for accuracy requested corrections Reviewed annual Recertifications and Interims Ensured that applicants met the income limits and passed credit and background checks. Assisted all field staff with compliance related questions and issues.