Nikhil Daga
Voorhees,NJ
Summary
Highly skilled software development professional bringing enormous talents for software design, development and integration. Offering advanced knowledge of in-demand programming languages. Background writing code and developing systems for software applications.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Software Development Specialist
Amdocs Inc.
06.2023 - Current
- Translated customer requirements into written use cases.
- Pioneered new methods of code review to incorporate wider range of voices.
- Developed comprehensive test plans to validate functionality across all supported platforms before deploying new releases to production environments.
- Achieved faster development cycles by designing and implementing reusable code components.
- Improved system stability by identifying bottlenecks in existing infrastructure and recommending appropriate optimizations or upgrades as necessary.
- Reduced software bugs by conducting thorough testing and debugging processes.
- Architected data engineering pipelines to support machine learning performance.
- Corrected, modified and upgraded software to improve performance.
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
Software Development Specialist
Amdocs Development Centre India LLP
12.2021 - 06.2023
- Development, implementation, and support specialist of the Amdocs Sky Reconciliation Project
- Migrate and Upgrade Sky Reconciliation Project to Azure Cloud
- Translate business use case requirement into system requirements
- Manage implementation of Sky Reconciliation project from testing to production phase
- Manage development activities for Amdocs JESI,AMIL and DMAAs product
- Lead development activities according to customer business requirements
- Prioritize defect resolution
- Consult with customer in all aspects related to the Sky Reconciliation Project
- Monitoring system performance
- Support production activities for Amdocs JESI,AMIL and DMAAs product
- Communicating key project data to team members and building cohesion among teams
- Identify and assess new technologies prior to implementation
- Continually research and evaluate innovate, creative and leading edge approaches to blended learning, making recommendations for the future learning resources
Software Developer
Amdocs Development Centre India LLP
07.2019 - 12.2021
- Design and Implement ETL Process for new use case on Amdocs Sky Platform
- Develop flowcharts, layouts and documentation to identify requirements and solutions on new case on Amdocs Sky Platform
- Evaluates new and upcoming big data solutions and makes recommendations for adoption to assist with building our next generation platform
- Work with DevOps to handle build and deployment issues
- Prioritize and handle defect resolution
- Design, Implement and manage new requirement in Amdocs JESI product
- Manage code documentation and version control Participate in on-call to respond to production issues Work in an agile environment to release software on a regular schedule Carry software products through the software development life cycle (SDLC)
Software Support Engineer
Amdocs Development Centre India LLP
05.2015 - 07.2019
- New requirements Analysis for customer requirements Taking ownership of customer issues reported and seeing problems through to resolution Managing the development activity
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Prioritize and manage several open issues at one time
- Responsible for the development and software deliverables to clients Managing the Implementation activity
- Software upgrades
- Managing the open defect tickets for the Amdocs Ensemble Billing team
- Support the Amdocs Ensemble Billing system
- Responsible for Analyzing New Software Upgrade requirements
- Responsible for giving the time estimations for the New Upgrades Responsible for completing the new releases in Specified time
- Responsible for completing the testing of the new upgrades
- Responsible for providing resolutions for defects
- Maintaining the quality of the code as per the Amdocs standards
Technical & Business Operation Analyst
Amdocs Development Centre India LLP
10.2013 - 05.2015
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
- Solving the customer queries and issues through the Incidents/Tickets raise by them
- Identify the steps or tasks to support the implementation of new features Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Prepare technical reports by collecting, analyzing and summarizing information and trends Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Contribute to team effort by accomplishing related results as needed Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Improve systems by studying current practices, designing modifications Construct workflow charts and diagrams; studying system capabilities; writing specifications Coordinate issues and defects between the Amdocs Internal development groups and Customer Participating in design reviews with the team members Maintaining the quality of the code as per the Amdocs standards
- Constantly participating in status and planning meetings with managers
Education
Master of Science - Computer Science
Pune University
Pune, India01.2013
Bachelor of Science - Computer Science
Pune University
Pune, India05.2011
Skills
- SQL, Git, Unix, Python, Cloud, CI/CD, Java,HTML, Apache Cassandra, Kubernetes, Docker
- Apache Kafka,Apache Spark, Qlikview, Talend
Hard Skills :
- SOAP/RESTful Web Services, Technical Analysis,Shell Scripting
- Leadership, Communication, Problem Solving, Innovative, Collaborate
Soft Skills :
Accomplishments
- Provided enhancements which reduced the number of clicks within the applicant tracking system.
- A 15% reduction in Out of Sync Data, resulting in $2.27M annual savings.
- Promoted after contributing to over $5M in revenue for the data team. Improved performance of existing applications.
- Was felicitated for identifying Business Impact on Production.
- Created a robust software testing platform which advanced R&D efforts.
Certification
- AWS Certified Cloud Practitioner, AWS
- AWS Certified Developer - Associate, AWS
- Microsoft Azure Fundamentals, Microsoft
Timeline
Software Development Specialist
Amdocs Inc.
06.2023 - Current
Software Development Specialist
Amdocs Development Centre India LLP
12.2021 - 06.2023
Software Developer
Amdocs Development Centre India LLP
07.2019 - 12.2021
Software Support Engineer
Amdocs Development Centre India LLP
05.2015 - 07.2019
Technical & Business Operation Analyst
Amdocs Development Centre India LLP
10.2013 - 05.2015
Master of Science - Computer Science
Pune University
Bachelor of Science - Computer Science
Pune University
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