Nikhil Pai
Irvine,CA
Summary
- Dynamic and innovative professional with a track record of enhancing visitor satisfaction at 260 Sample Sale and driving cost-reduction initiatives at Beverly Hills Cancer Center.
- Excel in customer service and problem-solving, demonstrating a welcoming demeanor and effective communication.
- Achieved significant improvements in financial processes through creativity and a keen ability to learn quickly.
- Outgoing and personable with knack for creating welcoming environments.
- Possess excellent communication skills and ability to engage with diverse groups of people.
- Aims to enhance customer satisfaction and contribute positively to team.
Overview
3
3
years of professional experience
Work History
Greeter
260 Sample Sale
06.2023 - 08.2023
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
- Recommended products and services to customers based on personalized needs.
- Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
- Maintained clean, organized environments for presentable front-of-house areas.
- Utilized effective communication skills when interacting with diverse clientele, ensuring a welcoming atmosphere for all guests.
- Coordinated with other staff members to ensure proper coverage of entrances during breaks or shift changes.
- Monitored entrance security, reporting any suspicious activity or unauthorized access to management promptly.
- Retained knowledge of promotions, products and services for informative customer advice.
- Enhanced visitor satisfaction by providing warm, welcoming greetings upon entrance.
Finance Associate
Beverly Hills Cancer Center
01.2021 - 12.2022
- Created and verified invoices.
- Collaborated with other departments to align quarterly financial goals, resulting in [Number]% cost-reduction.
- Entered Cash Receipts into QuickBooks enterprise
- Processed Accounts Payable Invoices in to different entities/companies
- Processed monthly Credit Card transaction in to excel
- Filed invoices & checks in to different entities
- Assisted with running monthly reports
- Assisted Finance Director with Special Projects
Education
Associate of Arts - Acting & Communications
Orange Coast College
Costa Mesa, CASkills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Welcoming demeanor
- Quick Lerner
- Effective problem solving
- Sense of humor
- Professional appearance
- Creativity and innovation
- Body language awareness
Languages
English
Native or Bilingual
Konkani
Native or Bilingual
Timeline
Greeter
260 Sample Sale
06.2023 - 08.2023
Finance Associate
Beverly Hills Cancer Center
01.2021 - 12.2022
Associate of Arts - Acting & Communications
Orange Coast College
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