Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Timeline
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NIKHILA DESAI

San Jose,CA

Summary

An enthusiastic & high energy-driven professional with 4+ years of experience that reflects rich hands-on in Product Management, Release Management, Business Analysis, and Application support

Overview

6
6
years of professional experience

Work History

Project Management Intern

Littelfuse
Milpitas, CA
07.2023 - 09.2023

Collaborated with stakeholders, including clients and staff, to develop project plans.

Assisted in outlining resource requirements for 3 projects

Formulated a resource allocation strategy, distributing tasks among team members.

Conducted assessments of project effectiveness, collecting feedback from 5 clients

Delivered reports on the utility of 5 completed projects, demonstrating their positive impact

Consultant

Deloitte India Tax Pvt. Limited
Hyderabad, India
06.2020 - 12.2021
  • Led a team of 4 working on a Deloitte built application, Global Advantage Compensation, leveraged by 200+ clients to manage Global Mobility processes
  • Responsible for product backlog grooming, planning, billing, and delivery
  • Develop the vision and product roadmap in-line with expectations of stakeholders, risk
  • compliance, customers needs and market research
  • A keen strategist planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability, and improved business performance
  • Checking deliverables and ensuring timely completion of tasks via sprint planning, sprint review & retrospective meetings at various stages of the Agile SDLC framework
  • Steering requirement analysis, system study, designing, defect tracking, debugging, project sizing, effort estimation, status reporting, maintenance & documentation with causes and solutions to systems issues
  • Analyzing the information needs and functional requirements by liaising & ensuring smooth
  • communication with the external & internal customers/stakeholders
  • Exceptional communicator, focused on building strong customer relationships
  • Suggesting relevant technology-based solutions for enhancing functional efficiency and achieving business excellence

Business Technology Analyst

Deloitte India Tax Pvt. Limited
Hyderabad, India
03.2018 - 06.2020
  • Coordinated with Development, QA, and business units, allocating work effectively, resulting in a 20% increase in project completion efficiency.
  • Documented requirements and gathered feedback, resulting in a 15% reduction in project rework.
  • Conducted daily stand-up meetings and sprint reviews, resulting in a 25% increase in team productivity.
  • Managed project delivery and interdependencies, resulting in a 20% reduction in project delays.
  • Scheduled projects and developed project plans, resulting in a 10% improvement in project timeliness.
  • Handled client interactions for requirement gathering, resulting in a 20% increase in client satisfaction.

Education

Master of Science - Management Information Systems

Santa Clara University
Santa Clara, CA
06-2024

Bachelors in Computer Science -

Osmania University
06.2017

Skills

  • Python
  • R
  • SQL
  • C
  • HTML
  • Java
  • Service Now
  • AWS
  • Azure DevOps
  • Team Foundation Server
  • Tableau
  • Wrike

Accomplishments

  • Received Deloitte's Spot Award in 2019 for exemplary product management performance.
  • Received Deloitte's Applause Award in 2020 for outstanding client management in product development.

Projects

Ernst & Young - Risk Analytics tool kit

Employed SciSpacy, a specialized NLP library for biomedical text, to accurately extract medical keywords from patient records. Combined these extracted keywords with demographic and diagnosis data to analyze patient risk scores in the healthcare sector, based on Hierarchical Condition Categories (HCC)

 Created an interactive dashboard using Tableau to visualize trends in Risk Adjustment Factor (RAF) and generated insights to inform actionable steps for improving healthcare quality and efficiency

Scrum Master and Project Lead: Hadoop to Apache Spark Migration

Led 8-person team in Hadoop to Apache Spark migration as Scrum Master, applying Agile methodologies.

Conducted market analysis to inform migration strategy and designed secure, scalable Spark architecture.

Developed comprehensive testing plan covering unit, integration, and performance testing.

Crafted change management strategy and defined success metrics, showcasing strong project management and communication skills.

BI and Data Warehousing Project: NYC Taxi Trip Analysis

Designed and implemented star schema model for NYC taxi trip data analysis, ensuring efficient data storage.

Developed BI queries using SQL and MySQL to extract insights on taxi operations and revenue patterns.

Created optimized BI visualizations in Tableau, providing actionable insights to stakeholders.

Petco Digital Transformation

Led an Information System Policy and Strategy project for Petco's digital transformation.

Conducted GAP analysis to identify digital capabilities needed for strategic objectives.

Implemented change management strategies and defined Key Results (KRs) and Objectives and Key Results (OKRs).

Developed a product roadmap and analyzed the value chain to align with business goals and market trends.

Timeline

Project Management Intern

Littelfuse
07.2023 - 09.2023

Consultant

Deloitte India Tax Pvt. Limited
06.2020 - 12.2021

Business Technology Analyst

Deloitte India Tax Pvt. Limited
03.2018 - 06.2020

Master of Science - Management Information Systems

Santa Clara University

Bachelors in Computer Science -

Osmania University
NIKHILA DESAI