Nikhil Vishnu Chowdary Vadlamudi
Catonsville,MD
Summary
Dedicated and customer-focused professional with two years of management experience in the fast-food industry. Skilled at delivering exceptional service, handling billing and orders, and ensuring customer satisfaction. Currently pursuing a Master’s in Information Systems at UMBC and eager to apply my strong work ethic, teamwork, and adaptability in a campus-based customer service role. Committed to creating a positive and welcoming environment for every customer and ready to contribute to a dynamic team with energy and dedication.
Overview
2
2
years of professional experience
Work History
Student Coordinator
Kumaraguru College Of Technology:CSE Department
Coimbatore , Tamil Nadu
07.2022 - 05.2024
- Supported daily operations within a campus office setting, contributing to an inclusive and organized space.
- Interacted with students and staff, demonstrating professionalism and strong communication skills.
Manager on Duty
5 -Star Chicken
Tirupati , Andhra Pradesh , India
07.2023 - 04.2024
- Managed daily operations at a high-demand, quick-service restaurant, overseeing order taking, billing, and customer satisfaction.
- Prepared and served chicken dishes, ensuring quality and consistency in taste and presentation.
- Handled the billing center efficiently, managing customer orders, transactions, and payments accurately.
- Coordinated with team members to maintain a smooth workflow during peak hours, enhancing customer satisfaction through prompt and friendly service.
- Developed strong customer relations, resolving any issues and ensuring a positive dining experience.
Education
Master of Science - Information Systems
University of Maryland, Baltimore County
Baltimore, MD Bachelor of Engineering - Computer Science
Kumaraguru College of Technology
CoimbatoreSkills
- Organizational abilities
- Customer Service Excellence
- Cash Handling & POS Systems
- Time Management
Accomplishments
- Best Student Coordinator for the year 2023
Persona
- A motivated and service-oriented professional with a natural ability to create positive customer experiences. I am known for my attentiveness, teamwork, and quick adaptability, especially in fast-paced settings. With two years of hands-on experience managing operations and ensuring high-quality service, I understand the importance of attention to detail and clear communication. I bring a strong work ethic, a warm personality, and a commitment to making every customer feel valued. I’m excited to apply these qualities to a new environment and grow through fresh challenges and learning opportunities.
References
Abhi Ram
Kishore
Timeline
Manager on Duty
5 -Star Chicken
07.2023 - 04.2024
Student Coordinator
Kumaraguru College Of Technology:CSE Department
07.2022 - 05.2024
Master of Science - Information Systems
University of Maryland, Baltimore County
Bachelor of Engineering - Computer Science
Kumaraguru College of Technology
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