Seeking a career with a dynamic and professionally managed organization that offers abundant growth opportunities and upholds high performance standards. Committed to contributing to both organizational and personal success, aiming to align skills and expertise with the company's vision and values. With a strong work ethic and a drive for excellence, eager to make a meaningful impact and thrive in a collaborative and challenging environment.
Overview
4
4
years of professional experience
Work History
HR Associate
DELOITTE
02.2023 - 05.2023
Company Overview: Analyst in Deloitte Support Services India Pvt Ltd supporting HR operations for UK regions (North and South Europe).
Managed employee lifecycle processes: onboarding, conversion, transfers, re-entry, and terminations.
Handled SAP hires, EDC Hires, DIJV Hires, and Overseas Hires.
Proficient in tools like Excel, SAP, Citrix, ServiceNow, and Delta.
Generated daily and weekly recruitment reports and stakeholder review documents.
Collaborated with third-party vendors to manage onboarding timelines and training support.
Oversaw Pre-Employment Screening (PES) and Current Employment Screening (CES) activities.
Liaised with legal and risk teams to verify work authorization and initiate legal checks.
Authored standard operating procedures for HR processes.
Acted as SME for process implementation and project quality controls.
Facilitated smooth candidate onboarding by ensuring completion of all checks.
Analyst in Deloitte Support Services India Pvt Ltd supporting HR operations for UK regions (North and South Europe).
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Organized new employee orientation schedules for new hires.
Associate
RELIANCE NIPPON LIFE INSURANCE
10.2019 - 03.2020
Company Overview: One of the leading companies in the BFSI (Banking, Financial Services, and Insurance) industry
Managed policy servicing requests including updates, surrenders, and withdrawals.
Ensured accurate and timely processing of insurance claims and documentation.
Provided operational support for underwriting, policy issuance, and customer queries.
Coordinated with internal departments to resolve discrepancies in client data.
Handled policy revival tracking and supported sales team with follow-ups and reporting.
Maintained MIS reports and assisted in the monthly audit of insurance operations.
Reviewed and processed new insurance applications submitted through both manual and online channels; conducted thorough scrutiny and compliance checks before activating the policies.
One of the leading companies in the BFSI (Banking, Financial Services, and Insurance) industry
Developed and implemented strategies to increase customer satisfaction and engagement.
Analyzed customer data to identify trends and anticipate customer needs.
Associate
HDFC LIFE INSURANCE
12.2018 - 09.2019
Company Overview: One of the leading companies in the BFSI (Banking, Financial Services, and Insurance) industry
Engaged with customers via calls for relationship management and policy renewal collection.
Revived lapsed/discontinued policies and facilitated upselling of new business.
Promoted self-help options developed by the organization.
Investigated employee complaints and policy violations to support resolutions.
Built collaborative relationships with employees and HR teams.
Screened resumes based on client requirements and supported new hire orientation.
Delivered training programs on disciplinary procedures and daily HR tasks.
One of the leading companies in the BFSI (Banking, Financial Services, and Insurance) industry
Developed and implemented strategies to increase customer satisfaction and engagement.
Analyzed customer data to identify trends and anticipate customer needs.