Agile Construction Management professional with demonstrated success in growth by scaling and expanding market footprint from 17 locations in two states to 120 operating car washes in 10 states today.
With 11 years of land development and A/E/C experience, I have a proven track record of fostering and maintaining strong working relationships with internal and external partners to achieve business goals.
Skilled in strategizing, implementing, and maintaining a program aligned with organizational objectives and cross-functional initiatives. Adept at collaborating with stakeholders, and ensuring projects are built on time and on budget.
Natural curiosity that encourages immersion into new endeavors. Passionate about learning new skills, optimizing processes and collaborating within a team.
Overview
18
18
years of professional experience
Work History
Development Program Manager
Whistle Express (fka Magnolia Wash Holdings)
01.2022 - Current
Manage development and M&A for 70 wash openings with a pipeline of 30 more by year end in FL, GA, Carolinas, VA, OH, TN, IN, KY, AL
Track, process, and submit for reimbursement all monthly construction progress payments and expenditures funded by 2 REIT partners for 16 projects totaling $90MM
Evaluate project change orders
Create and maintain new build project tracker and publish weekly progress reports to Board of Directors, C-Suite, Operations, Marketing, Finance, and Development teams
Establish project timelines with architects, engineers, and general contractors to ensure critical path milestones are achieved
Work closely with the Chief Development Officer to implement strategic development goals
Participate in Real Estate Committee meetings with the executive leadership team to discuss site selection and vote on new greenfield sites
Assist Construction Director with managing budgets for 22 new builds in 2023
Manage budgets for 12 new builds in 2024
Assist CDO and private equity sponsor with capital planning for 2024 and 2025
Assist the Mergers and Acquisitions Teams with closings, schedule, and determination of scope for renovations and rebrands
Facilitate weekly meetings with equipment provider, development partners, and GC’s to track and coordinate project schedule and equipment delivery milestones
Work with equipment provider to determine scope and schedule of mechanical drawings for internal development (NTI) and build-to-suit development
Collaborate with architects, engineers, and REIT’s for preconstruction and construction permitting deliverables for all greenfield/new to industry development projects (forms, fees, SPE formation docs)
Manage all project deliverables, progress, and closeout with architects, engineers, GC’s and REIT’s.
Collaborate with attorneys and REIT partners on 22 sale leaseback closings
Development Project Coordinator
Magnolia Wash Holdings
01.2021 - 01.2022
Rebranded 24 acquisition properties
Coordinated entitlement and construction for 8 ground up new units
Evaluated and selected all vendors for rebrand of acquisitions to our proprietary brand
Managed all Development team invoicing; interfacing with accounting and ensuring vendors and contractors were paid in a timely manner
Established and managed development and M&A file structure
Coordinated and attended weekly and bi-weekly A/E/C and developer meetings
Collaborated with architects, engineers, and general contractors to establish project timelines to ensure projects are completed on time and within budget
Assisted the VP of Development with project deliverables and communication with A/E/C partners
Collaborated with architects, engineers, and REIT’s for preconstruction and construction permitting deliverables for all greenfield/new to industry development projects (forms, fees, SPE formation docs).
Project and Marketing Coordinator
Burton Engineering Associates
01.2020 - 01.2021
Draft, review, and finalize proposals for Principal and Project Managers
Directly support Principal/Founder with administrative activities, meeting minutes, and clerical tasks
Research permitting forms and fee requirements for various ETJ’s
Due diligence and site investigation report research and coordination with Project Managers
Coordination, tracking, and follow up on communication for over 50 projects with Principal, PM’s, and jurisdictional agencies to date
Prepare and submit project submittals via Accela and other jurisdictional websites
Collaborated with Principal and Controller to determine categories and parameters for the implementation of new CRM software
Create all new project setups in CRM
Support Accounting with setting up new projects in Accounting database
Run CRM reports for Principal to measure profitability, forecasting and workload projections for engineering and survey departments
Assist with social media posts and content edits for the launch of new website
Attend bi-weekly PM workload meetings, take notes, and update CRM accordingly
Manage and track all Business Development pursuits and opportunities throughout the entire sales cycle
Maintain subcontractors Certificates of Insurance and W9’s
Assist Accounting with a variety of Accounting functions, such as employee labor transactions and project time approvals
Ensure and Maintain highest level of confidentiality with communication and documentation.
Senior Administrative Assistant
Bohler
01.2019 - 01.2020
Drafted, edited, and finalized 150 client contracts and change orders
Assisted accounting department by performing over 200 budget updates for executed contracts and change orders
Coded overhead and subconsultant invoices for payment processing
Collaborated with senior project managers and assistant project managers for project coordination
Set up over 100 new projects in Project Creator software, CRM, and project manager database
Conducted permitting research to determine jurisdictional requirements and fees and ensure compliance to achieve permit approvals
Completed various forms and applications and assisted with report and plan production necessary for permitting submittals
Completed 10 site investigation reports by researching and compiling data from local ordinances, GIS, and discussions with local planners
Assisted with Business Development efforts by attending and recording meeting notes for leadership
Compiled weekly Business Development projections spreadsheet for corporate leadership including COO, Southern Division Leader, and Principals
Managed, entered, and updated all leads and opportunities in company using Microsoft Dynamics CRM
Trained new team member on all office practices, technical processes, and software.
Regional Business Development Coordinator
Bohler Engineering
01.2018 - 01.2019
Personal assistant to Regional Marketing Director
Designated CRM Power User for six offices in the south
Acted as a liaison for lead sharing and larger client pursuits for 6 Business Development Directors in NC, GA
FL, and TX
Attended all Business Development meetings, recorded meeting notes, monitored follow up and progress and updated CRM accordingly
Developed solid relationships with internal BD team, clients, and firmwide staff
Conducted market research to qualify potential leads, companies, and contacts
Assisted Marketing Coordinator by researching and compiling data for RFP's and RFQ's
Assisted Marketing Director with data analysis for company re-branding initiative
Qualified and called 50 contacts for regional lead generation initiative.
Administrative Assistant/Production Support
Kimley-Horn
01.2012 - 01.2017
Personal assistant to Principal, VP of Planning, and senior associates
Provided administrative support for an office of 60 civil engineers landscape architects, and planners
Received award for Outstanding Administrative Support for the Southeast Region
Recruited, interviewed, and trained new team member
Coordinated successful conferences, meetings and special events, including catering and equipment setup
Prepared expense reports for 6 senior associates
Balanced office checkbook and bank reconciliations monthly
Produced reports, deliverables, and plan submittals for multiple disciplines for client and jurisdictional distribution
Assisted Marketing with and Project Managers with lead tracking using Deltek Vision CRM
Operated a multi-line telephone system using voice over IP
Oversaw printer and plotter equipment and coordinated appropriately with effective troubleshooting and repair
Verified level of supplies and requested new inventory to meet service levels
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
Managed all maintenance, repair, and mileage logs for 2 fleet vehicles
Formatted and edited project proposals, agendas, and contracts.
Administrative Assistant (Contract)
Balfour Beatty Construction
01.2011 - 01.2012
Supervised front office operations for an office of 12 and provided customer service to clients and subcontractors
Managed office calendar ton ensure efficiency for weekly project meetings
Coordinated monthly staff luncheons and events for 20 employees
Planned, coordinated, and executed catering event for 100 guests at Bank of America Center Tower
Created drafts and tracked status of all signed contracts using contract software
Conducted safety orientation for all new construction staff
Photographed progress of upfit design for Bank of America Center Tower for weekly client submission.
Accounting File Assistant
Rodgers Builders, Inc.
01.2006 - 01.2010
Categorized files and continuously updated and organized over 2,000 subcontractor and vendor records
Completed special projects assigned by CFO and Controller
Retrieved necessary documentation and reports for annual audits
Enhanced office productivity with adaptation of new file management system.
Education
Associate of Arts -
York Technical College
Rock Hill, SC
Bachelor of Science in Business Administration -
Winthrop University
Rock Hill, SC
05.2010
Skills
Project Budgeting/Cost Management
Renovations/Rebranding
Construction Management
Relationship Building
Business Development
Project Planning
Scheduling & Project Planning
Team Leadership
Organizational Skills
Analytical Skills
Program Planning
Excellent written communication
Timeline
Development Program Manager
Whistle Express (fka Magnolia Wash Holdings)
01.2022 - Current
Development Project Coordinator
Magnolia Wash Holdings
01.2021 - 01.2022
Project and Marketing Coordinator
Burton Engineering Associates
01.2020 - 01.2021
Senior Administrative Assistant
Bohler
01.2019 - 01.2020
Regional Business Development Coordinator
Bohler Engineering
01.2018 - 01.2019
Administrative Assistant/Production Support
Kimley-Horn
01.2012 - 01.2017
Administrative Assistant (Contract)
Balfour Beatty Construction
01.2011 - 01.2012
Accounting File Assistant
Rodgers Builders, Inc.
01.2006 - 01.2010
Associate of Arts -
York Technical College
Bachelor of Science in Business Administration -
Winthrop University
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