Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niki Bickle

Moses Lake,WA

Summary

Offering strong organizational abilities and passion for learning and growth in office environments. Brings solid understanding of administrative procedures and adeptness in managing office software. Ready to use and develop organizational and communication skills in Office Administration role.

Overview

9
9
years of professional experience

Work History

Office Administrator

RDO Equipment
03.2022 - Current
  • Provided support for all aspects of the store
  • Coordinated activities and cooperated with all departments to ensure the overall efficiency of the store operations
  • Performed clerical duties, including but not limited to, reporting, faxing, filing, data entry, scanning, etc
  • Provided general accounts payable, accounts receivable, sales and/or service support to the store
  • Aided with internal customer accounts and tax exemption status, billing, creating new accounts and invoices
  • Maintained a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

Administrator

Express Employment Spokane
11.2021 - 03.2022
  • Active participation in office management, including handling general clerical tasks
  • Organized and prepared meeting schedules and interviews for employment specialists
  • Ensured meeting spaces are properly requisitioned ahead of schedule
  • Worked collaboratively with other departments to help develop marketing strategies
  • Aided accounting department to provide invoices, payments, and receipts
  • Conferred with human resources department to aid with payroll, personnel databases and other duties

Receptionist/Administrator

Aerotec Express Employment
06.2020 - 11.2021
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
  • Maintained inventory in supply closet to prevent shortages
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports
  • Directed customer communication to appropriate department personnel
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries
  • Reviewed and suggested improvements for interoffice correspondence, reports and presentations
  • Arranged travel and hotel accommodation for international and domestic business meetings and trips
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services
  • Controlled building access by supplying key cards to employees and visitors
  • Conducted and initialized background checks for potential employees

Front Office

Express Employment/Tyco Oil
01.2020 - 02.2020
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
  • Managed customer complaints and rectified issues to complete satisfaction
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
  • Maintained inventory in supply closet to prevent shortages
  • Directed customer communication to appropriate department personnel
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries

Medical Office

Pioneer Veterinary Clinic
03.2018 - 01.2020
  • Oversaw administrative operations such as file management and medical paperwork
  • Performed administrative support tasks, including mailing letters, taking messages and scheduling appointments
  • Reviewed new patient paperwork before scheduling appointments
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
  • Processed payments and generated invoices

Data Entry

Linage Logistics Holdings LLC/Best Employment
01.2016 - 01.2018
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Scanned documents and saved in database to keep records of essential organizational information
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Verified accuracy and validity of data entered in databases

Education

ASSOCIATE - Social Work

BIG BEND COMMUNITY COLLEGE
Moses Lake, WA
01.2021

CNA - Nursing

COLUMBIA BASIN JOB CORPS
Moses Lake
05.2003

Skills

  • Multi-Line Telephone Systems
  • Excel spreadsheets
  • Data entry
  • Written Communication
  • Customer/Client relations
  • Documentation and reporting
  • Administrative support
  • Performance Improvement

Timeline

Office Administrator

RDO Equipment
03.2022 - Current

Administrator

Express Employment Spokane
11.2021 - 03.2022

Receptionist/Administrator

Aerotec Express Employment
06.2020 - 11.2021

Front Office

Express Employment/Tyco Oil
01.2020 - 02.2020

Medical Office

Pioneer Veterinary Clinic
03.2018 - 01.2020

Data Entry

Linage Logistics Holdings LLC/Best Employment
01.2016 - 01.2018

ASSOCIATE - Social Work

BIG BEND COMMUNITY COLLEGE

CNA - Nursing

COLUMBIA BASIN JOB CORPS
Niki Bickle