VERONICA TEAGUE
CALVERT CITY
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Director Supply Chain and Materials Management
Caldwell Medical Center
12.2025 - Current
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Quality Assurance Manager
Freedom Plasma/ Immunotek
02.2023 - 10.2025
- Evaluated results against design standards and compliance requirements.
- Documented results in eDMS.
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
- Conducted data review and followed standard practices to find solutions.
- Responsible for the personnel functions of the Quality Technicians and Supervisor of Quality and Training; including directions, assignment of work, development and training, disciplinary action, termination, maintenance of all personnel records, management of work schedule and delegation/followup of tasks.
- Ensure compliance to training needs, SOPs, processes and other regulatory or company directives are adhered in order to support the operations and quality requirements for business operations
- Oversight of all aspects of internal and external audits this includes documentation, review preparation of the responses, implementation of corrective and preventative action, effectiveness checks of CAPA's, ensure established guidelines are met and follow-up as required.
- Verify and manage product, sample, and waste shipments
- Receive, approve and release donor center supplies.
- Oversee and manage the center’s Deviation Management System to ensure adequate investigations are completed, accurate root cause(s) identified, and CAPA process is identified and managed.
- Documents and tracks the center’s quality and operational metrics with respect to applicable SOPs and follow-up on incidents/errors as required; reports critical incidents and problematic trends to center management.
- Perform periodic self-assessments of the center’s quality and compliance.
- Administratively oversee the performance and submission of the center’s Proficiency Testing process (Note: this does not replace any CLIA regulated process)
- Interprets and Implements processes, and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications as required.
- Promote Safety, Health and Environment Policies & Procedures. Ensure safety training and safety practices are implemented and followed within the center.
- Ensure that the center’s Quality and Training Program maintains compliance with all state, federal, European regulations in a Current Good Manufacturing Practice (cGMP), environment.
- Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures.
Records QA/QC Department Clerk Supervisor
Westlake Chemical
10.2021 - 03.2023
- Part of the first to head up and supervise the QA/QC Records Dept. for the Environmental Department at Westlake Chemical.
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information
- Followed confidentiality regulations to maintain privacy
- Classified files based on source, type or other details
- Created reports, correspondence and spreadsheets with Microsoft Office programs
- Cleaned up files regularly by removing outdated information for archival or disposal
- Improved physical and digital filing systems with enhancements to organizational strategies
- Administered gathering and preparation of, Environmental, and Safety/OSHA, and Analytical Data files within strict deadlines and in alignment with specific database’s needs and requests from corporate lawyers
Certified Dialysis Technician
Dialysis Clinic Inc
05.2021 - 12.2021
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses
- Measured and recorded patients’ pre-dialysis and post-dialysis vital statistics
- Cleaned and connected fistulas, grafts, and catheters to prevent infection
- Set-up equipment for dialysis and primed dialyzer in preparation for use
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment
- Recorded patient’s pre-dialysis weight, vitals and any new medical conditions
- Conducted equipment and safety checks on hemodialysis equipment and supplies
- Administered Heparin, oxygen, anesthetic, and saline as prescribed
- Provided in-patient care for 10-15 dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment
- Set up and operated dialysis machines for patients receiving treatment for kidney failure
- Started and ended reverse osmosis water systems and completed water quality monitoring tests
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions
Certified Dialysis Technician
Fresenius Medical Center
09.2019 - 04.2021
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses
- Measured and recorded patients’ pre-dialysis and post-dialysis vital statistics
- Set-up equipment for dialysis and primed dialyzer in preparation for use
- Recorded patient’s pre-dialysis weight, vitals and any new medical conditions
- Conducted equipment and safety checks on hemodialysis equipment and supplies
- Administered Heparin, oxygen, anesthetic, and saline as prescribed
- Recorded client data on hemodialysis flow chart
- Set up and operated dialysis machines for patients receiving treatment for kidney failure
- Started and ended reverse osmosis water systems and completed water quality monitoring tests
- Performed routine quality control and safety checks on all equipment
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions
Event Coordinator
Soirees
10.2018 - 11.2019
- Coordinate and successfully organize a wide variety of bridal clients.
- Arrange and plan for events and coordinate all staff, internal/external communications throughout the event
- Manage and coordinate between a variety of services such as, floral design, catering events, venue schedule maintenance as well as weddings under the Soirees venue.
- Member of the group maintaining frequent phone and email contact with clients to ensure open line of communication and clear expectations.
Unit Secretary
Marshall County Hospital
10.2016 - 10.2018
- Managed incoming calls and directed to appropriate department
- Organized paperwork such as charts and reports for office and patient needs
- Maintained current and accurate medical records for patients
- Monitored inventory levels and advised management of need for replenishment
- Processed lab paperwork and requests according to physicians’ orders
- Developed training protocols for new unit secretaries
- Drafted unit correspondence, memos, and department updates
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Facilitated lab orders and medication administration
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Answered telephone calls to offer office information, answer questions and direct calls to staff
- Organized and maintained patient chart filing system to promote quick data finding for staff
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Placed new supply orders, managed inventory and restocked clerical spaces
- Received and routed laboratory results to correct clinical staff members
- Carried out front office duties utilizing data entry skills in framework of medical database
Patient Registration Representative
Orthopedic Institute
01.2018 - 08.2018
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits
- Accurately inputted patient and insurance information into company’s computer system
- Imaged and scanned patient and registration documentation into electronic patient records
- Scheduled appointments using computerized calendars of various physicians
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Carried out front office duties utilizing data entry skills in framework of medical database
- Obtained payments from patients and scanned identification and insurance cards
- Organized patient files and streamlined operations to improve efficiency
- Completed administrative patient intakes with case histories, insurance information and mandated forms
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Bachelors of Science - Industrial and Organizational Psychology
Louisiana State University Alexandria
05-2027
Associates In Health Science - undefined
South College
Knoxville, TN09-2023
High School Diploma - undefined
Marshall County High School
Benton, KY05-2001
Skills
- Clerical Support
- Typing and Word Processing
- Critical Thinking
- Handling Confidential Materials
- Materials Storage
- File Maintenance Guidelines
- Office Supplies and Inventory
- Administrative Support
- Data Entry Software
- Corrective Actions
- Quality Assurance and Control
- Maintaining Clean Work Areas
- Document Quality
- Monitoring Data Quality
- Compliance with cGMPs
- Quality Leadership
- Project management
- Financial planning
- Task delegation
- Crisis management
- Time management
- Logistics management
- Regulatory compliance
- Operations management
- Staff management
- Goal setting
- Team management
- Leadership development
Timeline
Director Supply Chain and Materials Management
Caldwell Medical Center
12.2025 - Current
Quality Assurance Manager
Freedom Plasma/ Immunotek
02.2023 - 10.2025
Records QA/QC Department Clerk Supervisor
Westlake Chemical
10.2021 - 03.2023
Certified Dialysis Technician
Dialysis Clinic Inc
05.2021 - 12.2021
Certified Dialysis Technician
Fresenius Medical Center
09.2019 - 04.2021
Event Coordinator
Soirees
10.2018 - 11.2019
Patient Registration Representative
Orthopedic Institute
01.2018 - 08.2018
Unit Secretary
Marshall County Hospital
10.2016 - 10.2018
Associates In Health Science - undefined
South College
High School Diploma - undefined
Marshall County High School
Bachelors of Science - Industrial and Organizational Psychology
Louisiana State University Alexandria