Niki Paul
Summary
Energetic and compassionate individual with excellent communication and teamwork skills. Dynamic and results-oriented professional with extensive experience in customer service, notably at Petra Collective. Excelled in creating engaging customer experiences, boosting loyalty through personalized service. Skilled in Adobe InDesign and adept at enhancing customer loyalty through personalized service. Proven track record of efficiently managing tasks and demonstrating exceptional problem-solving and teamwork abilities.
Overview
3
3
years of professional experience
Work History
Volunteer
St. Nicholas Greek Orthodox Cathedral Soup Kitchen
08.2024 - 08.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environment.
Volunteer
St. Nicholas Thanksgiving Food Drive
11.2023 - 11.2023
- Worked effectively in fast-paced environment.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted in food distribution.
Sales Associate
Petra Collective
12.2021 - 08.2022
- Stocked merchandise and arranged according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared clothing for sales floor by steaming and tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Executed daily operations for store opening and closing.
Education
Bachelor of Science - Integrated Public Relations And Advertising
University of South Florida
Tampa, FL05-2028
Skills
- AP Writing Style
- Press Releases
- Broadcast Writing
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Event planning
- Multitasking Abilities
- Adobe inDesign
Languages
Greek
Timeline
Volunteer
St. Nicholas Greek Orthodox Cathedral Soup Kitchen
08.2024 - 08.2024
Volunteer
St. Nicholas Thanksgiving Food Drive
11.2023 - 11.2023
Sales Associate
Petra Collective
12.2021 - 08.2022
Bachelor of Science - Integrated Public Relations And Advertising
University of South Florida
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