Working
Niki Phan
11940 Brighton Knoll Loop ,FL
Summary
Medical Interpreter (English/Vietnamese) Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Vietnamese Interpreter
Global Arena
08.2017 - Current
- Followed ethical codes to protect confidentiality of patient medical information.
- Streamlined patient and provider interaction by providing channel of effective communication.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Converted written materials from one language to another such as books, publications or web pages.
- Collaborated with professional colleagues in development and implementation of family language service initiatives.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
- Translated procedural information to facilitate understanding between doctors and patients.
Home Aide
Aging With Comfort
01.2017 - 08.2018
- Transported clients for medical and personal outings.
- Assisted with end-of-life care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Researched and recommended community resources to meet clients' needs.
- Scheduled and coordinated medical appointments.
- Documented vital statistics and coordinated with health care providers.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Administered medications in accordance with doctor's instructions.
Education
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Under Graduated - Dental Hygiene
Montgomery College
Blue Bell, PAAssociate Of Applied Arts - Healthcare Studied
Community College of Philadelphia
Philadelphia, PA12.2018
Skills
- Cultural competence/ sensitivity
- Staff development and leadership
- Active listening and communicating
- Excellent note taking skills to maintain high level of accuracy
- Patient-focused and compassionate caregiver
- HIPPA compliance
- Neutral and objective at all time
- Pleasant and professional voice
- Fluent in English and Vietnamese
- Cultural Awareness
- Verbal Communication
- Professional ethics
- Client Support
- Ethical Codes Adherence
- Consecutive Translation
- Word Conflict Resolution
- Microsoft Office
- Courtroom Procedures
- Critical Thinking
- Accuracy Verification
- Confidential Information Protection
- Self Motivation
- Legal Terminology
- Client Confidentiality
- Problem-solving abilities
- Multitasking Abilities
- Professional Demeanor
- Continuous Improvement
- Public Education
- Client Service
- Microsoft Access
- Task Prioritization
- Adaptability and Flexibility
- Document creation
- Information Interpretation
- Organizational Skills
- Professionalism
- Team building
- Adaptability
- Team Collaboration
- Reliability
- Staff Education
- Teamwork and Collaboration
Certification
Global Arena Certification ( Completion of Professional Medical Interpreter)
Delaware Law School ( Completion of Court Interpreter)
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Interests
Timeline
Certified Vietnamese Interpreter
Global Arena
08.2017 - Current
Home Aide
Aging With Comfort
01.2017 - 08.2018
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Under Graduated - Dental Hygiene
Montgomery College
Associate Of Applied Arts - Healthcare Studied
Community College of Philadelphia
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