NiKi Tardy

Dynamic professional with a proven track record in enhancing client satisfaction and retention, notably at AgileOne. Excelled in fostering strong relationships and streamlining HR processes, leveraging exceptional communication and MS Office skills. Achieved significant partnerships through active listening and collaboration, demonstrating a keen ability for performance tracking and client support.

· Achieved a 30% reduction of response time for Billing & reporting due to aggressive prioritization and time management

· Documented and resolved cross and new hire training issues by implementing standard operating procedures for Corporate HR department.

· Improved Onboarding completion time by 50% by reevaluating full life cycle onboarding process through digitalization.

· Managed five customer accounts by analyzing supply demands and generating 30/60/90 workforce planning requirements.

· Supervised training of 12 administrative staff members yearly to meet Department of Defense policies and procedures

Den Leader, Cub Scouts, Boy Scouts of America

· Led three age groups (Lions, Tigers, Wolves) as a solo Den Leader in Cub Scouts.

· Reviewed badge requirements and developed a comprehensive curriculum plan for each group.