Summary
Overview
Work History
Education
Skills
References
Additional Skills
Work Availability
Timeline
Nikia Abrams

Nikia Abrams

Gary,Indiana
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Seeking a professional position in accounting that will allow me to grow and enhance my professional skills. Detail-oriented Accounting Assistant offers 7 years of experience in accounting roles. Skilled in account reconciliation, invoicing and journal entries. Industrious and meticulous accounting professional with strong history of integrity and reliability. Have obtained 7 years of experience working with AP/AR accounts. Committed to on-time payments, maintaining detailed records and paying vendors on time. Excellent Quickbooks and Microsoft Office proficiency with precise and accurate nature. Expertise in financial data entry and record-keeping. Resourceful AP/AR Clerk known for excellent account management and time management skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and relatable skills.

Overview

7
7

7 + Years of Experience

Work History

Customer Service Representative

PLS Financial Services
Merrillville, Indiana
01.2023 - Current
  • Operate and accurately balance cash drawers
  • Provide quality customer service
  • Ensure day to day operation of cash flow runs smoothly
  • Use multiple computer applications to access information and process transactions
  • Ensure all transactions are completed in compliance with federal, state, and local regulations.

Accounting Assistant

City Staffing-Temp (American Medical Association)
Chicago, Illinois
07.2021 - 05.2022
  • Processed incoming payments daily
  • Obtained financial reports to process and balance accounts
  • Posted account totals to General Ledger and Cash Sheet
  • Checks were meticulously accounted for, coded, processed, and posted to each account
  • Prepared Journal entries and posted entries to the General Ledger and Cash Sheet
  • Processed electronic funds transfer dashboard using excel pivot tables
  • Posted totals to Cash Sheet
  • Processed returns/refunds by invoice number and posted totals to General Ledger and Cash Sheet
  • Calculated formulas in excel spreadsheets and performed VLOOKUP’s.

Tax Preparer

Jackson Hewitt Tax Services
Chicago, Illinois
12.2015 - 05.2021
  • Prepared Individual and small business tax returns using electronic filing software
  • Prepared tax returns using electronic filing software to determine refund amount
  • Computed taxes owed by following tax code
  • Uncovered potential deductions and credits
  • Reviewed financial records such as income statements and documentation of expenditures
  • Resolved tax related issues from the IRS.

Item Processing/ Proof Operator

Fiserv
Chicago, Illinois
03.2008 - 08.2010
  • Provided quality customer service
  • Performed item processing functions using ten-key skills
  • Processed, verified, and balanced teller transactions.

Cash Management Specialist

Fifth Third Bank
Oak Lawn, Illinois
09.2005 - 08.2006
  • Processed incoming payments daily
  • Processed and entered credit card payments
  • Posted payments and reconciled account totals
  • Balanced accounts to financial reports (Payment reports and cash reconciliation reports.)
  • Scanned checks into computer system
  • Performed data entry of check images in system
  • 3-way match: Matched copies of checks, remittance, and envelopes.

Accounts Receivables Specialist

National City Bank
Chicago, Illinois
12.2002 - 03.2005
  • Processed incoming payments for all assigned accounts.
  • Scanned checks into the system for each account
  • Entered all payments and pertinent information/data entry for each account
  • Posted payments to generate financial reports
  • Ensured all payments were accounted for and properly posted
  • Assisted with Item processing on computer system and other data entry functions.

Accounting Clerk II

Northwestern Medical School
Chicago, Illinois
12.2000 - 12.2002
  • Processed purchase orders daily in EPS system
  • Responsible for matching, batching, and coding purchase order entries
  • Performed 3-way match of purchase orders, receiving statements, and invoices
  • Received, processed and, verified invoices
  • Approved payment of invoices
  • Reconciled accounts to balance to budget statements, Reviewed and reconciled any account and/or payment discrepancies
  • Processed expense reimbursement checks for faculty
  • Worked with vendors to reconcile any outstanding invoices
  • Served as a liaison between staff and vendors regarding issues and inquiries about purchase orders and invoices
  • Assisted with resolution of any issues that related to Invoicing as it related to balancing the budget statement
  • Interacted with vendors via phone to reconcile past due purchase orders and receiving statements
  • Updated accounts daily and communicated with faculty regarding account status
  • Posted reconciled accounts on Quicken software.

Education

Bachelor of Science - Mathematics And Science

Chicago State University, Chicago, Illinois
12.2000
  • Dean's List August 1996-December 2000
  • 3.8 GPA

Skills

  • Intermediate computer skills in Microsoft Office, Quicken/QuickBooks software
  • Can effectively operate office equipment; Phone, Fax, Copier, and Scanner
  • Typing Skills: 45 wpm Ten-key skills: 1600 key strokes per minute
  • Perform alphanumeric and numeric data entry functions with accuracy
  • Multitasking abilities; can handle many duties independently
  • Critical Thinking Skills
  • Account Management Skills
  • Credit Card Payment Processing
  • Administrative Support
  • Money Handling Skills
  • Problem-Solving Ability
  • Invoice Preparation and Processing
  • Customer Service Skills
  • Financial Management
  • Entry verification
  • Account Reconciliation
  • Invoice Processing
  • Vendor relationship management
  • Vendor invoice processing
  • Accounting remittances
  • General accounting

References

Available Upon Request

Additional Skills

  • Developed excellent customer service skills and strong phone etiquette.
  • Excellent communication skills both verbal and written.
  • Strong decision making and time management skills.
  • Can work effectively in a fast-paced deadline driven environment.
  • Developed strong problem solving skills.
  • Excellent organizational skills and multitasking abilities.
  • Detailed oriented, learn quickly and demonstrate accurate knowledge of position requirements.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative - PLS Financial Services
01.2023 - Current
Accounting Assistant - City Staffing-Temp (American Medical Association)
07.2021 - 05.2022
Tax Preparer - Jackson Hewitt Tax Services
12.2015 - 05.2021
Item Processing/ Proof Operator - Fiserv
03.2008 - 08.2010
Cash Management Specialist - Fifth Third Bank
09.2005 - 08.2006
Accounts Receivables Specialist - National City Bank
12.2002 - 03.2005
Accounting Clerk II - Northwestern Medical School
12.2000 - 12.2002
Chicago State University - Bachelor of Science, Mathematics And Science

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Nikia Abrams