Nikia Harris

2020-2022

Quality Supervisor Santa Fe Natural Tobacco Co

• Tracked quality control procedures, defects and quality control data to stay on top of trends in the group's production activities.
• Trained staff members how spot quality control issues and prevent future problems.
• Reported on product nonconformances, daily production, and quality trends to help the production managers effectively adjust manufacturing activities.
• Directly addressed serious product defects by stopping production and implementing corrective actions.
• Analyzed Consumer Complaints for trends on particular machines.

2015-2020

Quality Technician Santa Fe Natural Tobacco Co

• Used visual inspections and standardized tests to assess product conformance with design and production specifications.
• Recorded and analyzed results to determine whether to certify or reject products.
• Monitored testing procedures to keep test consistent and in line with standardized protocols.
• Calibrated and maintained laboratory equipment to obtain consistent and reliable testing data.

1997-2015

Machine Operator Santa Fe Natural Tobacco Co

• Set up, calibrated, and continuously adjusted production equipment to achieve the desired production speed and workflow.
• Reviewed and interpreted work orders and instructions to determine job requirements.
• Set up and operated equipment as directed online orders and dockets.
• Troubleshot malfunctions and breakdowns to get production resumed.