Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Nikia Noisette

Nikia Noisette

Food and Beverage Manager
Summerville,South Carolina
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Experienced Food and Beverage Manager with over 8 years of experience in Food and Beverage. Excellent reputation for resolving problems and improving customer satisfaction. Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues. Experienced in coordinating nutrition care with healthcare team. Strong supervisor with an understanding of food production, cleaning and recordkeeping needs. Conversational skills in English and Gullah Geechee.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dietary Manager

UHS( Palmetto Lowcountry Behavioral Health)
N. Charleston, S. Carolina
05.2021 - Current
  • Monitored production to check safety, standardized production and appropriate portioning.
  • Visited with residents to inquire about satisfaction, quality and personal preferences.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Purchased food supplies for department according to budget limitations.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Food and Beverage Manager

Aramark(College Of Charleston)
Charleston, S. Carolina
10.2018 - 05.2021
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Responded to customer complaints, addressing concerns and distress with amicable interactions.
  • Resolved customer complaints involving food or beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.

Food and Beverage Manager

Hyatt
Charleston, SC
08.2015 - 10.2018
  • Resolved customer complaints involving food or beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Managed bar and wait staff and directed hiring program.
  • Maintained highest standards for beverage quality and service.
  • Responded to customer complaints, addressing concerns and distress with amicable interactions.
  • Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.

Education

No Degree - Culinary Arts

Trident Technical College, Charleston, SC

Skills

  • Cooking Procedures
  • Facility Policies and Procedures
  • Investigating Complaints
  • Staff Scheduling
  • Performance Improvement
  • Anticipating Problems
  • Front of House Management
  • Customer Experience
  • Active Listening
  • Health Code Compliance
  • Reading Comprehension
  • Food Allergies
  • Delegating Assignments and Tasks
  • Waste Reduction
  • Food Safety and Quality
  • Guest Relations
  • Employee Performance Evaluations

Certification

  • ServSafe Manager Certified

Languages

Gullah Geechee
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Dietary Manager - UHS( Palmetto Lowcountry Behavioral Health)
05.2021 - Current
Food and Beverage Manager - Aramark(College Of Charleston)
10.2018 - 05.2021
Food and Beverage Manager - Hyatt
08.2015 - 10.2018
Trident Technical College - No Degree, Culinary Arts

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Nikia NoisetteFood and Beverage Manager